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This category includes examples of practice that are improving outcomes and value for money for children who have complex needs and/or would have been in high cost placements.

Sponsored by the Pan-London Placements Commissioning Panel

Practice Spotlight Navigation Panel:

Practice Spotlight 2026 – ‘New & Emerging Practice’
Introduction to submissions in this category

It was a pleasure to be part of the team evaluating these submissions. This category felt strong as ever, but also diverse this year, with projects focusing on collaborations across services, with encouraging work across social care, education, health and adults services; a number of therapeutic interventions with children and families, with a particular focus on Systemic Practice; and also ways of more effectively supporting the workforce, such as with particular transition points in children’s lives, or pinch points in children’s services delivery.

Barking and Dagenham for instance showed in their Hidden Harm service how collaborative work across children’s and adults services could lead to both better outcomes for children, and better understood and addressed needs in adults services. Camden showed in their Paid Work Experience with young people experiencing the Youth Justice System how work with colleagues in corporate employment services can benefit an at-risk cohort with through social enterprises.

Thinking more about traditional service delivery and family work – Newham (Improving outcomes for children edge of care and reunification) and Wandsworth (Family Space) both demonstrated different uses of Systemic Practice to reunify, and support families on the edge of care, or placements at risk of breakdown – both with tangible and demonstrable effects. Hounslow’s Westbrook Short Breaks Unit also showed how residential services can be real centres for multi-agency collaboration.

In terms of developing and targeting our workforce; Lewisham’s project focusing on the practice of Children Coming Into Our Care shows some early signs of building up a much needed good practice dataset of how we can make one of the most difficult points in a child’s experience with our services the best it can be, whereas Brent’s Bridging Systems, Improving Outcomes project looked at how the Virtual School’s expertise can be more effectively targeted to ensure that EHCPs for children in our care are better implemented.

London Borough of Barking and Dagenham – A collaborative children’s social care project: Hidden Harm

Summary of project: A collaborative children’s social care project that strengthens safeguarding by centring on a young person’s lived experience of parental substance misuse, providing direct support to the child and specialist analysis for decision-makers.

Key Contact: Yasmin Kondel and Dr Jill Comfort

Jill.Comfort@lbbd.gov.uk

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Setting the Scene: the context and problem you are solving

A third of Care Proceedings in this borough have alcohol and substance misuse as a feature. This triggered us to think about the need for a child focused offer in Children’s Social Care that complemented local commissioned drug and alcohol services. In 2024, strategic development discussions between commissioners for drug and alcohol services and the in‐house B&D Specialist Intervention Service focused on support for children residing in high‐risk environments, specifically addressing the adverse impacts of household substance use, including chronic instability, neglect, and safeguarding concerns.

A new children’s Hidden Harm position was developed as part of the therapy team where review of children referred for therapy showed a co-morbidity between Hidden Harm, domestic violence and mental health (the toxic trio).

A model was developed to work with children affected by substance use/misuse, where the child’s safety and wellbeing was profoundly compromised requiring social care involvement. This model included a therapeutic component to support children to process trauma, and transgenerational material. The model has highlighted the need for an adult therapeutic worker to work in tandem with the child’s family member(s), supporting them to notice and understand the effect of their substance misuse on the child, and to encourage their motivation and potential to change.

How: what you did and how it was delivered to meet the identified need

In February 2025, a full-time worker with a psychology and substance misuse background was employed to support understanding of the impact of substance misuse on children and offer practitioners analysis.

The initial model (Model1) was to incorporate the new hidden harm programme alongside the therapy service already in place. Children could be referred in the same way as for therapy and social workers could request support for the child impacted by parental substance use. The intervention immediately grafted into a carefully created therapeutic child centred safe space, with qualified therapists working to an established model. This allowed the new worker to secure clinical support and development, and an initial six months of therapeutic upskilling, theoretical knowledge, and system immersion.

Halfway through the year /quarter 2, the emergent comorbidity of substance use, domestic abuse, and emotional health created the need for substantial model development. Model 2 required child centred domestic abuse services to integrate with Hidden Harm support, child centred play therapy and adolescent creative therapy.

By the third quarter, the project focus shifted toward improving core systems, including data collection, reporting, auditing, and referral analysis. Additionally, the service expanded its collaboration with key stakeholders to develop integrated care models to provide holistic, systemic support for children and their families.

Model 3 involved working in a highly collaborative and integrated way with 12 internal and external partners.

As service demand grew, it became essential to work concurrently with parents to help them recognise their own emotional states alongside those of their children. Without this, the adult material jeopardised the child’s emotions, undermining their safety and wellbeing.

By the fourth quarter, Model 4 began to emerge. This longitudinal model incorporated therapy, the Hidden Harm programme and partner agencies, delivered at the pace of the child. Model 4 places the therapist as emotional container, collaboratively incorporating the Hidden Harm programme. It became even more crucial that a dedicated parent worker role was established to facilitate parallel support and to ensure that parental engagement occurs in tandem with the child’s progress, allowing for dyadic work (an attachment-focused treatment for children and young people experiencing developmental trauma, typically involving the child and their parent/carer together) that moves at the child’s pace to strengthen the parent-child relationship.

Impact: evidence of the difference it has made to children and families

Since the implementation of this service, a total of 86 referrals have been received between February 2025 – April 2026. Of these, 69 have required active involvement of children’s hidden harm and one or more services, including domestic abuse, family support, therapeutic support, commissioned adult drug and alcohol services etc

The power-point presentation attached below evidences some examples of the positive impact this innovative multi-disciplinary approach has had for children impacted by parental substance use In depth audit is scheduled, but indications from children suggest that the intervention has had a marked improvement in their understanding of their parents substance misuse, the reasons for it, an understanding that this is not their fault. None of the children wanted the sessions to end and their ability to talk about and consequently address their trauma has had a significant improvement in their mental health and emotional well‐being. This testimony conveys a life-changing experience for all involved, with parents and professionals feeling deeply supported in the process.

Next Steps: what you are doing next to develop or expand this practice

As a priority next step, an Adult Hidden Harm Worker will be recruited to work alongside the existing Children’s Hidden Harm lead, with both roles reporting to the Therapy Manager. To further enhance service delivery, the Children’s Hidden Harm Worker will soon undergo training in Therapeutic Life Story Work. This will enable them to address complex trauma narratives through a sensitive, child-centred approach.

Evolve: advice you would give to others seeking to replicate your model

To remain in a space of continuous curiosity, questioning and observing the spotlit gaps and identifying how work might be thought about differently.

Expect conversations to emerge and evolve into political and public arenas, highlighting the needs of the children, and developing systemic responses required of key agencies involved.

Ensure partner agencies (both statutory and 3rd sector) are brought into strategic, creative collaborative service development spaces, and that the key personnel continuously drive collaborative practice.

Engage service managers in collaborative discussions that move beyond operational logistics to address the core issues of emotional deprivation, racism, poverty, and abuse. By doing so, we reinforce our professional commitment to keeping the child’s voice and needs at the heart of every decision and process.

London Borough of Barnet – Joint Transitions Tracking Panel

Summary of project: The Joint Transitions Tracking Panel exists to ensure coordinated planning and oversight for young people aged 14 and above with complex physical, learning, or mental health needs as they prepare for adulthood.

The panel brings together key professionals across children’s and adult services to:

Escalate concerns or service gaps to strategic leads.

Identify young people who require transition planning early.

Monitor and track progress of transition plan

Facilitate timely referrals to adult services.

Promote multi-agency working to ensure a holistic transition for the young person.

Key Contact: Andrew Maskell – Head of Learning Disabilities Adults, Luan Mills- Head of Adult Mental Health Social Care Owen Chiguvare- Head of Children with Disabilities

hannah.mcnally@barnet.gov.uk

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Setting the Scene: the context and problem you are solving

Transitions planning was taking place across different parts of Family Services, but the system had developed into a complicated and sometimes convoluted landscape. Two separate panels operated with different processes and expectations, which made the pathway harder for practitioners to navigate and created variability in how and when children were identified for transitions support. The way practitioners accessed information or understood the transitions offer often depended on individual knowledge rather than a clear, unified framework. As a result, children and families had different experiences across the system—not because of poor practice, but because the structures in place did not consistently support shared oversight, early planning, or coordinated multi‑agency involvement. This created an opportunity to streamline processes, strengthen clarity, and build a more equitable and accessible approach for all children approaching adulthood.

How: what you did and how it was delivered to meet the identified need

To address this, I worked with key stakeholders from learning disability services, adult mental health, children’s social care, education, voluntary sector partners, and relevant health professionals. Together we developed a single, accessible multi‑agency panel for presenting young people approaching transitions. I created a referral pathway through LCS so that children could be formally recorded, tracked, and reviewed. This structure enabled Power BI to draw accurate data directly from LCS, creating new opportunities for understanding need and future planning. Leaders across services supported the approach, and merging the two pre‑existing panels removed confusion and streamlined practitioner access. Alongside this, I developed an offer for social work teams to consult directly with the transitions lead for advice, information, and support.

Impact: evidence of the difference it has made to children and families

Bringing the two panels together strengthened workforce confidence and improved the consistency of transitions planning across Family Services. Practitioners now have a single, clear route to request support, present cases, and access guidance. The LCS referral system ensures that children are tracked appropriately, enabling Power BI to pull meaningful data to inform demand forecasting and resource planning. The multi‑agency involvement has improved collective understanding of need and supported earlier identification of young people requiring complex planning. Leaders’ backing of the approach helped embed the changes, and practitioners report improved clarity, better information sharing, and increased support with transitions decision‑making.

Next Steps: what you are doing next to develop or expand this practice

Next steps include developing or adding to the current QA framework to monitor panel activity and ensure consistent quality of practice. We aim to review the Power BI data regularly, strengthen representation from Adult Mental Health services, and examine progress for children who have already been to panel to understand the impact on outcomes. We also plan to explore how the panel contributes to managing budget pressures through improved forecasting and planning. A key priority is to broaden the panel’s offer further and widen its scope to ensure all relevant children approaching adulthood are identified and supported.

Evolve: advice you would give to others seeking to replicate your model

For others seeking to replicate this model, the core ingredients for success are strong multi‑agency relationships, clear leadership support, and a simple, accessible process for practitioners. Establishing a single, unified panel and embedding an electronic referral system ensures transparency, reduces duplication, and enables effective tracking. Start with known cohorts, test the system, and refine as you go. Prioritise workforce development to close knowledge gaps, and use data to drive improvement and future planning.

London Borough of Brent – Bridging Systems, Improving Outcomes: A Virtual School SEND Model for Children with EHCPs

Summary of project: Transforming outcomes for looked-after children with SEND through a dedicated specialist role that bridges systems, removes barriers and ensures the right support is in place at the right time.

Key Contact: Rebecca Vassallo

michaela.richards@brent.gov.uk
Rebecca.Vassallo@brent.gov.uk

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Setting the Scene: the context and problem you are solving

Looked after children with SEND are among the most vulnerable learners and often face significant barriers to accessing and sustaining suitable education. Brent identified a recurring challenge in securing appropriate provision for looked-after children with Education, Health and Care Plans (EHCPs), particularly those placed out of borough. Responsibility for coordinating support was often fragmented across services, resulting in delays, inconsistent challenge, and difficulties ensuring that schools and local authorities responded effectively to complex needs.

Over several years, different approaches were trialled, including allocating SEND responsibilities within existing teams. However, these models lacked dedicated capacity and clear accountability.

To address this, Brent Virtual School created a dedicated SEN Advisory Officer role in March 2025, embedded within the Virtual School and focused exclusively on looked-after children with EHCPs. The role provides specialist expertise, coordination and direct support to schools and professionals, creating a single point of accountability and ensuring children receive the right support, in the right place, at the right time.

How: what you did and how it was delivered to meet the identified need

In response to challenges in securing and sustaining education for looked-after children (LAC) with EHCPs, Brent Virtual School developed a dedicated, integrated SEND model.
Previous approaches, delivered through wider 0–25 services or as an additional responsibility, led to fragmented ownership, delays and limited capacity to challenge—particularly for children placed out of borough.

To address this, a dedicated SEN Advisory Officer role was established within the Virtual School (March 2025, made permanent within six months due to impact). The role holds a distinct caseload of complex EHCP learners, leads on PEPs, and acts as a single point of coordination and accountability across schools, social care, carers and multiple local authorities, providing direct, practice-led support.

The model combines strategic oversight with hands-on intervention through five key
elements:

  1. Direct observation and intervention
    In-school observations are followed by clear, strengths-based strategies, reviewed iteratively with schools. For example, a child (GM) initially disengaged from learning showed full-day engagement within six weeks following targeted intervention.
  2. Between-PEP support
    Ongoing, bespoke guidance enables schools to test and refine strategies in real time, ensuring all reasonable adjustments are explored before placement decisions are made.
  3. Robust challenge and system navigation
    Consistent, evidence-based challenge to local authorities—particularly out-of-borough—has reduced delay and improved decision-making. In one case (HT), this directly led to securing an appropriate placement.
  4. Assessment to address data gaps
    A bespoke assessment offer provides baseline attainment data for children out of education, informing reviews, placement decisions and targeted support.
  5. Integrated, needs-led approach
    The SEN Advisory Officer acts as a key contact for professionals, supporting complex processes such as tribunals and ensuring education remains central to care planning.

Impact: evidence of the difference it has made to children and families

This model has delivered both system-level improvements and tangible impact for individual children.

Quantitative and system impact:

Quicker progression to appropriate placements, particularly for children placed out of borough, due to strengthened challenge and clearer evidence

Reduced drift in decision-making, with more timely escalation through statutory processes

Improved quality of education planning, with SEND needs more clearly articulated within PEPs and annual reviews

Increased confidence and capability within schools to support complex SEND needs

Individual impact:

In the case of GM, targeted intervention led to a rapid improvement in engagement, with the child able to access learning following implementation of strategies

In the case of HT, coordinated challenge and partnership working resulted in a confirmed education placement after a period of delay

In complex cases such as GH, the service has supported resolution of tribunal-related issues, ensuring correct processes were followed and placement stability achieved

Practice impact:

Schools report that observation reports and follow-up support have enabled them to reflect on and adapt their practice, rather than defaulting to escalation

Professionals have greater clarity on what constitutes reasonable adjustments, leading to more consistent and equitable decision-making

Social workers increasingly seek advice proactively, indicating trust in the service as a central, expert resource.

Next Steps: what you are doing next to develop or expand this practice

Brent is now focused on embedding and scaling this model to maximise impact.

Key next steps include:

• Extending the model to support children with a social worker and those in kinship care, in line with the expanding strategic role of Virtual Schools

• Further developing the assessment offer to ensure more children have robust baseline data to inform planning and decision-making

• Aligning the model with emerging national reforms, including the Children’s Wellbeing and Schools Bill, particularly around inclusion and multi-agency working

For other local areas, this model demonstrates the importance of building a system that is both replicable and flexible, allowing for consistency while responding to individual need.

Evolve: advice you would give to others seeking to replicate your model

• Create clear ownership and accountability: SEND support for complex cohorts must sit with a clearly defined role, not as an additional responsibility across teams

• Prioritise practice-led intervention: observing children in context and providing practical strategies has significantly greater impact than advisory input alone

• Integrate services, don’t duplicate this reduces fragmentation and improves outcomes

• Use challenge constructively: confident, evidence-based challenge to local authorities and schools is essential to reduce delay and secure provision

• Invest in relationships: trust with schools, social workers and partners is key to enabling early intervention and shared ownership

Earlier investment in a dedicated SEND role within the Virtual School would have accelerated impact and reduced time spent navigating fragmented systems. Establishing this clarity of purpose and function from the outset is critical.

London Borough of Camden – Paid work experience reducing re-offending & building self worth

Summary of project: 16+ NEET children open to YJS or CLA offered tailored paid work experience placements working at their pace, to get them work ready, building self worth and sense of belonging.

Key Contact: Michelle Homer, Hayley Mullen, Mark Booth, Natalie Hobbs

Michelle.homer@camden.gov.uk Natalie.hobbs@camden.gov.uk

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Setting the Scene: the context and problem you are solving

We were not making progress to reduce the % of children not in education, training or employment in the YJS. Children had complex and often difficult educational histories, with no confidence in their ability to succeed, seeking financial gain through offending. We connected with Inclusive Economy colleagues and sought permission from our YJS board to develop bespoke paid work experience placements for our children that would offer LLW and an opportunity to develop their skills, experience and confidence.

How: what you did and how it was delivered to meet the identified need

We sought approval to invest in our own coffee roasting business that we had full control over. Michelle sought out smaller grass roots organisations within the borough that would take YJS children on placement. We connected with Inclusive Economy colleagues to obtain funds to pay wages from social value contracts and other revenue arrangements designed to support our most vulnerable residents. We engaged children open to YJS to ask them what kind of work experience placements they would like and what support they may need. We delivered training to employers on safeguarding, and established partnership agreements on working arrangements. We organised initial visits with the child and the employer to ensure a good match, sharing EHCP/comms passports to enable adapted support. We set out plans of how the child will take small steps, reviewing regularly to enable plans to be adapted as confidence grew. Children continue to be supported by their Connexions advisor whilst on the programme for succession planning and next steps once the placement is completed.

Impact: evidence of the difference it has made to children and families

We have conducted and internal evaluation which is on the YJB resource hub- highlighting so fat 1/22 children (4%) have reoffended- evidencing profound impact. Children also reported positive changes in confidence and pro-social identity. 60% of the children who engaged were Global Majority and 100% of these children were in ETE at the review stage.

Link to the evaluation report: https://yjresourcehub.uk/paid-work-experience-for-youth-justice-serviceexperienced-children-2020-25-project-summary-camden-youth-justice-service-november2025

Next Steps: what you are doing next to develop or expand this practice

Michelle is developing more connections with businesses the LA has contracts with to offer up placements. we have a new one with mechanics placement who service the Camden vehicles.

We are working with Inclusive economy to have the provision (funding opps, follow on apprenticeships etc) raised in procurement boards to enable continued revenue via extracting social value from contracts. We are also exploring other funding possibilities such as concession contracts.

We are seeking to identify funding for the smaller grass roots organisations that often have a great fit for our children but struggle to sustain long term support due to staffing and increased admin time as they try to grow their offer in the community.

Evolve: advice you would give to others seeking to replicate your model

Engage inclusive economy colleagues from the start. connect and collaborate on how YJS/CLA funding for ETE opportunities can be prioritised in terms of extracting social value to have as a service priority and connect to wider strategic priorities where possible to enable buy in from other key stakeholders

London Borough of Hounslow – Westbrook Short Break Unit – A Centre of Excellence; Making a Lasting Difference

Summary of project: Westbrook Short Break Unit, located in the London Borough of Hounslow, provides high-quality residential short breaks for children and young people with a wide range of physical disabilities, learning difficulties and complex needs.

Key Contact: Rachel-Anne Oommen and Jade Ferguson-Duncan

Jade.ferguson-duncan@hounslow.gov.uk

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Setting the Scene: the context and problem you are solving

Westbrook Short Break Unit, located in the London Borough of Hounslow, provides high‑quality residential short breaks for children and young people with a wide range of physical disabilities, learning difficulties and complex needs. Families caring for disabled children often face relentless demands and limited access to services that combine meaningful respite with genuine developmental opportunity for their children.

Westbrook was created to meet this challenge by offering more than care alone. Its purpose is to deliver exceptional, aspirational short breaks that support children to thrive, build independence and confidence, and feel valued for who they are, while giving families trusted, reliable respite and peace of mind.

The Westbrook excellence extends beyond the walls of Westbrook with support for families and the wider community in regard to Education and visibility of our amazing children with SEND needs. They also support the wider children’s services education by providing training for social care staff in capturing the “voice of the child and understanding the needs of our children with complex needs.

This is an essential service that helps to upskill both staff and the wider community in the area of supporting children and young people, increasing their visibility, celebrating their differences and demystifying assumptions.

How: what you did and how it was delivered to meet the identified need

Westbrook is a centre of excellence, underpinned by strong leadership, a passionate staff team and an unwavering belief in every child’s potential. Care is meticulously planned and personalised, ensuring each child’s stay reflects their individual needs, interests and developmental goals.

The registered manager leads a highly skilled and stable workforce who hold consistently high aspirations for children and young people. Staff invest time in knowing children exceptionally well, enabling them to respond sensitively to communication styles, sensory needs and emotional regulation. Support is delivered with warmth, consistency and professionalism.

Life‑skills development is embedded into everyday routines in ways that feel achievable and celebratory. Children are supported by cooking, manage aspects of their personal care, build friendships and develop social confidence. This exceptional approach has resulted in FIVE consecutive “Outstanding” Ofsted judgements, building and improving each and every time.

Impact: evidence of the difference it has made to children and families

The impact of Westbrook’s work is profound and far‑reaching. Ofsted consistently recognises that children and young people make exceptional progress supported by holistic, child‑centred care. Children grow in confidence, independence and emotional wellbeing. Families speak with pride about their children’s achievements and consistently describe feeling listened to, respected and included as true partners. Westbrook provides essential respite, reassurance and a sense of belonging, with many families describing the service as feeling like part of their extended family.

Westbrook recognises the children’s and their family’s needs extend way beyond providing respite from a cup of tea and an ear to listen to ongoing advocacy, Food drives/hampers, parties, celebrations and magical once-in-a-lifetime experiences. The children at Westbrook have a secure and trusting base to return to, try new things and have adventures.

Children and young people are offered experience of different methods of communication when participating in activities providing opportunities for making friends/ building peers relationships.

Children and young people have role modelled to them a supportive social network, and acceptance of individuality which some parents report is lacking within the community due to others not understanding their child’s needs. Therefore, reducing their feelings of isolation.

Children and young people are given multiple opportunities to express feelings which promote independence and sense of autonomy in magical ways. Children take some control over their world through decision making and choice. Thus, feeling more listened to and included.

The expertise at Westbrook also extends outwards to the Residential service as a whole; joint training is extremely valuable and professionally enriching. It creates positive opportunities for shared learning, reflection, and consistency across the whole residential service, bringing credibility, practical depth, and wider organisational perspectives.

The collaborative working elements are also equally impactful as it brings teams and services together from different provisions and specialist areas encouraging open discussion, sharing of experiences, and alignment in practice. Reinforcing the importance of mutual respect, shared responsibility, and supporting one another to maintain a safe, nurturing, and high‐quality environment for the young people in our care.

The trainings also provide an excellent platform for strengthening leadership skills, supporting career progression of staff and promoting consistency across all homes in the residential service.

Next Steps: what you are doing next to develop or expand this practice

Hounslow is committed to building on Westbrook’s success and is actively developing a new, purpose‑built building to further enhance the experiences of children and families. Central to this vision is meaningful co‑production, with children, young people, their families and local community actively consulted to shape the design and facilities.

Westbrook continues to actively break down the barriers of access and increase visibility for children with additional needs. This year we will be facilitating another specialized course called “Thrive Together – Parent Support Programme” – which is a preventative, strengths‐based, trauma-informed parenting programme for parents and carers of children with special educational needs and/or disabilities, devised by the Westbrook Manager in collaboration with social care colleagues due to an identified gap in Early intervention support. There is also further collaborative training sessions planned for social care staff, children, volunteers, students and teachers utilizing the expertise of the Westbrook staffing group and management.

Evolve: advice you would give to others seeking to replicate your model

Westbrook is a family and a Centre of pure excellence for the children and families both in and out of our borough. They embody love-led care in all they do are a beacon of child‐centered and family first practice.

Staff often say they enjoy working at Westbrook because: they build meaningful relationships with children, they see children grow in confidence and independence, the team works collaboratively and supportively, the work is purposeful and rewarding.

Westbrook’s journey demonstrates that outstanding short‑break provision is rooted in ambition, belief and relationships. Services seeking to replicate this model should place children’s potential at the heart of everything they do, invest in stable and skilled staff teams, and commit to continuous improvement.

Westbrook’s team work together to ensure the children feel this is a home away from home and they are dedicated to providing excellence in the care they provide. Westbrook extend their arms beyond the reach of the building positively impacting the whole community. We would encourage settings to get involved with local schools, community groups, churches or hold coffee mornings to establish themselves in their community and become part of the extended family.

Always driving standards; striving to innovate and improve – Westbrook has had 5 consecutive “Outstanding” gradings from Ofsted. This builds on the excellent service provided each and every year, highlighting the consistency of exemplary services provided to children, young people and their families in our community.

Inspirational and aspirational Leadership is also key – Westbrook continues to embody our Hounslow Value “Lead with Heart” and the Registered Manager, truly leads with heart and lives our organisational values in everything they do. Her commitment has also inspired other managers to create their own learning resources and strengthen the quality of their placements. It has also fostered a culture of joint working across the service. The whole service prioritises the wellbeing, voice and experience of young people, and this shows in the way staff interact with them every day. There is a genuine focus on creating safe, nurturing and empowering environments where young people are treated with respect and compassion.

By listening to children and families, leading with heart and being prepared to push boundaries, we believe all services can move beyond good practice to deliver truly exceptional outcomes.

London Borough of Lewisham – The Children Coming Into Our Care Practice Framework and Training (CCIOC)

Summary of project: A practice framework and training programme for Social Workers which aims to reduce distress and trauma for children and parents during the process of a child being separated from their family and placed in the care of the Local Authority.

Key Contact: Keisha McCook, Tom Hatton, Cynthia Tobierre (CAFCASS), Dr Ruth Webster (CAMHS)

Tom.Hatton@lewisham.gov.uk
Keisha.McCook@lewisham.gov.uk

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Setting the Scene: the context and problem you are solving

The number of children entering care has risen dramatically over the last 20 years from 47,590 to 83,630 ( Department for Education, 2024). Separating a child from their parents can occur by voluntary agreement (Section 20, Children Act 1989) or under a care order where a Judge has determined that a child is suffering significant harm or is beyond parental control(Section 31, CA 1989).

British law recognises that separating a child from their parents is traumatic for them. Before making a care order a Judge must consider whether the harm caused by separation is outweighed by the harm caused to the child by inadequate or abusive parenting (Child C (Interim Separation), Re [2019] EWCA Civ 1998).

Enlander et al (2021) completed a synthesis of literature on the experiences of birth parents separated from their children. Their findings evidence the retraumatisation experienced by parents during care proceedings and at the point of separation from their child. Separating a child from their parents is also a traumatic experience for Social Workers. Mills (2012) positioned separation as perhaps the most emotionally charged social work practice.

Despite the trauma experienced by all involved in the separation of a child from their parents, there has never been a national practice framework, recognised training scheme or mandatory guidance for Social Workers to improve their practice for children and their parents during a separation.

There is limited evidence, particularly from within the UK context, to guide practitioners as to how to conduct separations in a manner that reduces trauma for children, parents’ and the practitioners themselves. However, the evidence that there is suggests what a practice framework, training and guidance for Social Workers should consist of.

How: what you did and how it was delivered to meet the identified need

The Children Coming into Our Care (CCIOC) project was launched in Lewisham in 2023. This initiative provides a structured, multi-disciplinary approach designed to minimise trauma for children during the separation process. It aims to empower practitioners with the tools, knowledge, and support they need to carry out their work to the highest possible standard, ensuring that every child entering care experiences compassion, stability, and understanding at the very beginning of their journey.

Key principles of CCIOC

The CCIOC framework is based on eight guiding principles. These were developed collaboratively, informed by the insights of professionals across disciplines and shaped by the lived experiences of children who have entered care. Together, these principles form a new standard of practice in Lewisham Children’s Services – one that prioritises trauma reduction and compassion.

• Multi-agency planning – ensuring that a child’s individual journey into the care of the Local Authority is given sufficient consideration by the professional network to develop a transition plan.

• Children’s safety – measures are agreed to ensure the child’s safety during a separation, whilst also seeking to minimise the use of Police and security services in order to reduce trauma for the child.

• Working in partnership – establishing the extent to which the strengths of a child’s family can still be utilised during a separation to reduce distress and trauma for children – taking into particular account the support that might be offered by the wider family.

• Ongoing family relationships – ensuring that a clear plan as to when the child will next see their parents, siblings and family is provided on the day of separation, to reduce anxiety and trauma in the child.

• Information sharing – developing an age appropriate narrative for the child as to the reason they need to come into the care of the Local Authority. Ensuring that information is collated to provide to the child about who will care for them and where they are going before they begin the journey to their placement

• Trauma-informed care – acknowledging that the separation will be traumatic for the children and parents involved. Agreeing specific measures to reduce trauma to the greatest extent possible. The use of transitional objects discussed and planned for.

• Support For Practitioners – no Social Worker is ever asked to complete a separation alone. Staff who know the child and family chosen to support with the separation. The vicarious trauma the Social Worker experiences is acknowledged. Debrief sessions for the Social Worker to process their emotions are booked for when the separation is complete.

• Resources – The practical resources needed to complete a separation in a safe, trauma informed way are agreed prior to the separation taking place.

Impact: evidence of the difference it has made to children and families

Preliminary research by Goldsmiths University has shown promising results. They interviewed practitioners from the multi- agency network who had been involved in a separation where the CCIOC Practice Framework had been utilised.

CCIOC meetings have improved planning and reduced the emotional distress children experience on the day of separation. Enhanced collaboration across agencies has led to more cohesive support systems for children, while practitioners report feeling more confident and capable in managing these emotionally charged moments. The children who have experienced this approach to date also have stable placements.

Moreover, training delivered to social workers, children’s guardians and students has received overwhelmingly positive feedback. By embedding trauma-informed principles into standard practice, CCIOC is not only changing how children are brought into care – it is reshaping the culture of social work.

Some key quotes from the Goldsmiths research are below:

“So I think that in my work doing a removal is like the most difficult kind of area of my practice. And I think the biggest thing was having a plan. I think a lot of the time we know we need to remove a child and place them in foster care or whatever the provision is. But like we’re under such stress, I would say, and deadlines and so many things to do that sometimes there isn’t a plan in place and we’re kind of just going with the flow, hoping for the best. But this meeting allowed there to be like a really clear plan. So I know who to contact, who was gonna be with me, who could support with what”. (Social Worker)

“The profession is like very busy and sometimes you don’t have time to stop and think. I think it helps me to really reflect on my decision making, made me really reflect on this individual child and this individual child’s needs and what needed to be in place to meet those needs. I think it gave me an opportunity to like access support and ask questions from the professional network so that I felt supported to actually carry out the removal. (Social Worker)

“We understood the literal physicality of what had just happened at the family home because it had been explained to us what was going to happen, why it was going to happen, [..] And as a consequence, that enabled us to talk to the young person when he arrived in a much more tuned in way”. (Foster Carer)

“We were able to open the door and just strike the right chord. We were able to answer questions straight away”.

“Our ability to empathise with that young person and their emotions I think was supercharged essentially by that meeting”. (Foster Carer)

Next Steps: what you are doing next to develop or expand this practice

The Goldsmiths research was helpful in understanding the views of Social Work practitioners and multi-agency colleagues on the benefits and challenges of CCIOC. However, no-one has yet spoken to children or parents to try and understand their perspective on whether the changes to practice that CCIOC engenders were helpful for them.

Tom Hatton has secured funding from the National Institute of Health and Social Care Research (NIHR) Doctoral Fellowship to roll-out CCIOC in other Local Authorities. Tom will then recruit two co-researcher groups – one comprised of separation experienced parents and one comprised over care experienced young people. The co-researchers will be trained in research methods, direct work with children, motivational interviewing and trauma informed practice.

The co-researchers will then join Tom in completing work with children and parents who have experienced a separation utilising the CCIOC Practice Framework, comparing this with the experience of children and parents who experienced ‘business as usual’. The purpose of this research is to try to develop CCIOC further, utilising the experience and insight of children and parents, so that the CCIOC Practice Framework can reduce the distress and trauma experienced by families to the greatest possible extent.

Evolve: advice you would give to others seeking to replicate your model

The CCIOC Practice Framework is offered in a 1 day training which can be offered within any Local Authority, free of charge as a part of the proposed research. Our experience (and the research indicates) that CCIOC is popular with practitioners, who see the framework as supportive of their attempts to offer compassionate practice towards children and parents during a separation. However, we know from experience that the successful implementation of CCIOC requires support throughout the hierarchy of a Local Authority – Heads of Service, Group Managers and Team Managers must be committed to improving practice in this area and create the space for practitioners to be able to utilise CCIOC for the benefit of children and families.

Link to the Research in Practice Article on CCIOC:

Children Coming into Our Care | Research in Practice

Link to the Goldsmiths research in the British Journal of Social Work:

https://academic.oup.com/bjsw/advance-article/doi/10.1093/bjsw/bcag002/8442389

London Borough of Newham – Improving outcomes for children edge of care and reunification

Summary of project: The redesigned Edge of Care (EoC) Service demonstrates how a local authority can deliver better outcomes for children while also securing significant financial sustainability, through implementing a systemic approach to practice.

Key Contact: Kathy Tumilty and the Newham Edge of Care Team.

Kathy.tumilty@newham.gov.uk

Read about this practice

Setting the Scene: the context and problem you are solving

Children’s services nationally are operating under extraordinary pressure, shaped by the cost‐of-living crisis, rising complexity of need, workforce shortages and a fragile provider market. In this context, Newham Council took the strategic decision to transform how it supports families at the point of crisis via the redesigned Edge of Care (EoC) Service. Launching this in Sept 2024

Newham recognised that traditional service structures were not equipped to respond with sufficient speed or relational intensity when a child was on the brink of entering care. An audit in June 2024 identified critical weaknesses. There were inconsistent referral pathways, delays in intervention, lack of visibility, and an unintentional bias whereby support was disproportionately directed to adolescents rather than younger children. In response, leadership secured corporate investment and designed a radically different operating model built around rapid response, all-age support, reunification, and de-escalation.

How: what you did and how it was delivered to meet the identified need

This new model constitutes a strategic and culturally changing approach to shaping a whole‐system response to care prevention. One that prioritises early relational work, reshapes the interface between family coaches, clinical practitioners, social workers and families. Unlike traditional services dependent on formal referrals or panel decisions, the EoC model privileges conversations, collaboration and immediacy, enabling support to begin the same day. Family Coaches are co-located alongside Duty social work Teams and extend support outside core hours to meet the reality of family need.

The practice foundations of the service are intentionally sophisticated. Purposeful, Planned and Focused (PPF) interventions; scaffolded through systemic practice; Safe and Together Domestic Abuse principles and enhanced social work. All supported by an inhouse team of social workers and Family and Systemic Psychotherapists. This approach co constructs a trauma responsive framework that strengthens family communication, reduces conflict, increases hope and helps families manage risk safely at home.

Newham’s innovation also lies in its bold stance that care should be seen as an episode, not a destination. The EoC Service works intensively with children already in care to enable reunification or step-down to family-based placements. This includes direct work, systemic family sessions, and the practical support needed to unblock barriers such as housing, mental health and school exclusion.

Impact: evidence of the difference it has made to children and families

Despite operating in one of the most challenging demographic and socio-economic contexts in the country, the EoC Service has delivered exceptional results during its first 18 months (September 2024–March 2026):

• 293 children supported, through direct intervention, consultation or signposting.

• 228 children prevented from entering care, where risk of accommodation was imminent.

• 58 children successfully reunified home from funded care placements.

This scale of impact represents a significant shift in system behaviour. During the first 12 months 85% of children open to EoC only required support once, a powerful measure of sustained change and stability.

Children supported include those experiencing exploitation (63%), emotional and mental health needs (31%), parental mental health challenges (29%), domestic abuse (30%), and housing instability (25%), which are types of complex, cross-cutting issues which often lead to escalation into care. EoC Service preventing care entry for these children is a testament to its depth of intervention.

Newham’s Edge of Care Service demonstrates how a high-quality, Systemic, relationship‐based model can also be financially transformative. The EoC service has delivered significant cost avoidance for children EoC and £2.5m direct reunification savings in its first 18-months. These savings relate not only to avoided placements but also to reduced reliance on high‐cost residential care, returns from out-of-borough placements, and reunification from short‐term emergency accommodation.

Next Steps: what you are doing next to develop or expand this practice

The EoC Service continues to prioritise Family Shared Decision Making (FSDM), Newham’s preferred terminology, which reflects our relational practice model. This approach is nationally recognised as Family Group Decision Making (FGDM). Over the last 12-months the number of completed FGCs have doubled and will be enhanced further in 2026/27. Newham’s Circle of Support model continues to strengthen FGDM enabling more children and families to be involved in decisions being made and moving away from FSDM being solely meetings led but part of all interventions through a child’s journey from MASH to Leaving Care.

EoC has helped change the system. There is a rising culture that EoC will be involved when children are at risk of care. It is evidenced that social workers are more confident to consider alternatives to care and shifting the system to consider care as an episode, so reunification remains the priority when safe to do so. This will be further enhanced in 2026/27.

Evolve: advice you would give to others seeking to replicate your model

Be responsive, visible and flexible. EoC has moved away from processes, panels and referral forms as possible, privileging instead relationships, conversations and collaboration. This has removed barriers and enhanced trust and relational reassurance.

EoC is enabling change one intervention at a time.

London Borough of Richmond and Wandsworth – Family Space in Wandsworth: Integrating the Family Therapy Clinic into Everyday Social Care Practice at the Edge of Care and Care Contexts

Summary of project: Family Space is a systemically informed, family-led reflecting-team intervention that supports children and families at points of complexity, risk, reunification or placement instability to repair relationships, improve emotional safety and strengthen decision-making.

Key Contact: Jordan Makmihe

Jordan.makmihe@richmondandwandsworth.gov.uk

Read about this practice

Setting the Scene: the context and problem you are solving

Family Space was developed in Wandsworth Children’s Services to respond to a clear practice gap: children and families experiencing high complexity, trauma, relational breakdown and statutory risk often needed a therapeutic, systemic intervention at the point when decision-making was most pressured. Many children referred to Family Space are aged 9–18 and are in care, on the edge of care, experiencing reunification planning, placement instability, or significant family/network conflict.

The first Family Space launched in 2022 with a remit to support reunification and placement stability. Because it improved family change and developed practitioners’ systemic skills, the model has grown to four Family Spaces, with a fifth planned to focus on contextual risk and harm. Family Space adapts the traditional family therapy clinic model for statutory children’s social care.

How: what you did and how it was delivered to meet the identified need

Family Space is a fortnightly, systemically informed intervention supervised by a family therapist and delivered by a reflecting team of four to five social care practitioners. Sessions are planned and reviewed through live systemic supervision. The family therapist leads a pre-session formulation discussion, observes the session, phones in ideas or questions to practitioners, joins a reflecting-team conversation midway through, and facilitates post-session learning.

The model is intentionally family-led, relational and anti-oppressive. It uses systemic formulation, systemic questioning, curiosity, reflexivity, therapeutic letters and visual tools to help families name patterns, understand each other’s experiences and identify safer ways of relating. The Family Space Process Map below provides a theoretical conceptualisation of the Family Space model. It holds family experience at the centre while attending to family context, system pressures, reflexive action, family change, power and context.

Impact: evidence of the difference it has made to children and families

In Q3 2025–26, Wandsworth’s Practice Assurance Team completed nine in-depth Learning Episodes evaluating Family Space interventions delivered between 2024–2026. The review drew on children’s records and interviews with families, social workers and family therapists. Across children aged 9–18, the evaluation found consistently positive impact on relationships, emotional wellbeing, reunification, placement stability, professional collaboration and practice quality.

Family Space contributed to multiple successful reunifications, including children who may otherwise have remained in care. Examples included a teenage boy returning home where reviewers noted he may otherwise have remained in care until 18, and teenage girls returning to their mothers’ care with improved communication, emotional expression, identity confidence and sustained stability.

Children became calmer, more expressive and more able to articulate feelings and needs. Parents and carers developed greater emotional availability, more attuned responses and stronger understanding of trauma, neurodiversity, identity, culture and school experiences. Families described feeling heard, respected and understood; one parent said the service supported them “during the most difficult times”, while another described being “held so lovingly, compassionately” and gaining tools for healthier conversations.

The intervention also strengthened social work practice. Social workers described it as “a game changer”, reporting that they applied systemic techniques beyond Family Space. The model improved assessment of parenting capacity, emotional safety and reunification readiness, and helped shape CIN, CP and CLA planning.

Next Steps: what you are doing next to develop or expand this practice

Wandsworth is continuing to build Family Space as a core systemic practice offer for children and families experiencing complexity, risk and relational distress. The model has already expanded from one Family Space in 2022 to four, with a fifth planned to focus on contextual risk and harm.

Next steps are to strengthen referral pathways, improve alignment between Family Space and social work planning, increase capacity where families need more sessions, and ensure children can access sessions around school and caring commitments. We also want to formalise learning loops so that systemic techniques developed in Family Space continue to influence wider practice, supervision, assessment and care planning across services.

We see Family Space as a key part of our workforce development programme. Social care practitioners are encouraged to spend 6-months in Family Space to aid their systemic practice. This enables them to take their learning from our internal 5-day systemic practice course into action: in the therapy room and into the homes of families.  

Evolve: advice you would give to others seeking to replicate your model

Build the model around relationships, not process. The reflecting-team approach works because families experience multiple professionals thinking with them rather than about them. Invest in high-quality live supervision by a family therapist, protect practitioner time, and create a learning culture where uncertainty, curiosity and reflexivity are welcomed.

Be explicit about power, racism, class, gender, culture, migration, neurodiversity and identity from the beginning. Family Space has shown that change often happens when stories systems have missed become visible and less pathologising narratives are created. Evaluation should be built in early, using family feedback, practitioner reflection and audit evidence to understand impact and sharpen the model. We capture family feedback after each session and ensure this feedback informs learning and ongoing intervention planning.

Supporting materials

https://www.liia.london/wp-content/uploads/2026/08/Family-Space-Leaflet-2025.pptx

https://www.liia.london/wp-content/uploads/2026/08/Family-Space-Info-Application-Form.docx

https://www.liia.london/wp-content/uploads/2026/08/Family-Space-Evaluation.pdf

Practice Spotlight 2026 – ‘Innovative & Impactive Practice’
Introduction to the submissions in this category

This category saw many strong submissions, reflecting a mix of therapeutic, relational and early intervention approaches for children and young people with complex needs who are in care or on the edge of care.

Therapeutic models featured prominently within the category particularly through Barking and Dagenham’s submissions; the Culturally Sensitive Therapy Project, embedding cultural awareness and therapist–family matching, and Tenacious Adolescent Therapy, combining creative play with CAMHS partnership. Camden’s Systemic Integrative Treatment and Bromley’s THRIVE provide examples of services structured, multi-agency support focused on reunification and mental health.

Flexible family support was a theme in Kingston and Richmond’s Outreach Service, Waltham Forest’s Edge of Care offer, and Tower Hamlets’ Diamond Project, which provides tailored, trauma-informed support. Redbridge’s programme to Enhance Outcomes for Children Looked After focused on tackling disproportionality and improving early help.

Youth voice and co-production stood out in Brent’s Care Journeys 2.0, Southwark’s SpeakerBox, and Waltham Forest’s Mockingbird Service. Barnet’s Specialist Autism Team showcased a coordinated model with lived experience at its core.

London Borough of Barking & Dagenham – The culturally sensitive therapy project

Summary of project: To enhance therapeutic services, ensuring culture, race, and ethnicity are consistently and constantly at the core of therapy sessions and professional thinking spaces to ensure practice and experience of therapy is culturally appropriate and sensitive.

Key Contact: Andrea Clare, Head of Service, Specialist Intervention Service

Read more about this project

Team: Specialist Intervention Service Therapy Team

Partners: Children’s Social Care, Foster carers, Young people, Parents, Social workers, Therapy Team

Main Submission:

Despite being the 7th smallest London borough, LBBD faces significant economic challenges, high child poverty, significant health inequalities, and elevated mental health issues with 1 in 5 young people ages 8-25 having a probable mental health disorder. According to the 2021 Census by the ONS, 44.9% of LBBD residents identify as White, making it the dominant cultural identity in the area (ONS, 2021). The remaining residents identify as Asian (25.9%), Black (21.4%), mixed or multiple ethnic groups (4.3%), and other ethnic groups (3.6%).

The aim of the project was to place a cultural lens on Play and Creative Arts therapy practise in a children’s social care setting in order to create incisive thoughtfulness around cultural attunement and sensitivity to ensure that therapists engaged with and were committed to considering painful unconscious bias and developing greater understanding of joining with children and young people around the understanding of culture in every therapy session. The therapy manager determined to increase and optimise the cultural and ethnical diversity of therapy staff, to sustainably affect the service and continuously attend to both personal and systemic racism. The project was also designed to theorise and conceptualise reflection, supervision, and practice. Three new staff members were specifically employed via grant funding. The results from the project showed a profound increase in cultural consideration and an expediential change in hopefulness with the children and adolescence as their cultural richness and complexity was explored.

The team were able to theorise and conceptualise around practises within play and creative arts therapy, to consider stereotypes, reduce play therapy practise bias, consider optimum cultural engagement with child, young person and parent and become more culturally inclusive. The project aimed to enhancem therapeutic services for children and young people in care and on the edge of care, by providing tailored interventions that considered the unique cultural needs of each individual. The therapy manager determined to increase and optimise cultural and ethnical diversity of therapy staff, to sustainably affect the service and continuously attend to both personal and systemic racism. ‘The culturally sensitive therapy project’ was designed to theorise and conceptualise reflection, supervision, and practice, and 3 new staff members were specifically employed via funding.

Between December 2023 and August 2024, 21 children and young people were referred for Play and Creative Arts therapy. 9 of those were offered a culturally connected therapy intervention with a culturally matched therapist. Extensive academic and clinical research was conducted alongside the interventions to ensure they aligned with current theories, neurodevelopment, multicultural thoughts, and clinical practices. The bond and trust building was exponentially increased as a result of cultural matching and ensuring attention was paid to race, culture and identity in every session. The project resulted in a psychoanalytically informed report which incorporated play and creative therapy techniques, strategies, and quotes from the children and young people involved. The pre and post therapy scores of the young people in relation to being culturally understood were considered. It focused on race as a concept, developing a culturally sensitive therapy space, considering the impact of culture and gender in relation to identity, the therapists engagement with culture and trauma, the importance of placing a cultural lens on systems and organisations, creating emotional awareness and shift in racist thoughts in the therapist and therapeutic space, considering cultural competency in relation to de-colonising of play therapy methods, dismantling internalised racial oppression, benevolent neutrality and the notion of cultural matching.

Two siblings accessed a group therapy intervention and said that “having had this safe space has helped us to understand our Pakistani cultural challenges and not feel judged. We can also now see our mother’s point of view since she has moved away from our faith beliefs, but we are now able to accept we can bear to see her again. We could not have done this without the therapy.” One young person said “I feel empowered in my therapy sessions because my therapist understands my position as someone who is a non-White British with the pressures of having to balance my parents’ expectations and be an ordinary teenager. I feel connected to my therapist as she is also Asian like me”.

9 young people were helped to navigate living in high-cost care placements, their internal emotional turmoil, and adverse external events. These factors destabilised their emotional maturation and capacity to understand their lives and explore new possibilities. They were considered holistically regarding physical, psychological, and neurological changes within their social and cultural context. Identity and culture were recurring themes in therapy sessions, as the young people sought to make sense of their traumatic lived experiences and the impact these had on their sense of self. Psychoeducation, as needed, helped children and young people understand their actions, provided theoretical context for their behaviours, and help them makes sense of their cultural identity.

Theoretical and therapeutic insights were shared with parents, carers, social workers, and decision makers, which enhanced the effectiveness of partnership working. This ensured the views, hopes, and experiences of the children were conveyed and understood by all, leading to better outcomes, increased stability, and lower risk levels, as the child’s needs were being met effectively and appropriately.

One case example is that of F 14-year-old trans adolescent of mixed ethnicity, who was offered 13 sessions of Play and Creative Arts Therapy. She was culturally matched with her therapist and together they explored her sense of identity and the intersectionality between culture, gender, sexuality, and race. By the end of the intervention, a CORE- outcome measure showed a 42% reduction is psychological distress. Alongside her therapy sessions, her mother also received therapy to explore her world and understanding of her child’s. By the end of the intervention, F said “I feel like I know myself for the first time. Having an Asian therapist who shares our cultural experiences makes it easier for us to open up, she gets where we are coming from. We feel like we can be ourselves in therapy as she has created a safe place for us to discuss our cultural challenges. I would like to thank my therapist whose Asian background gives us a special connection. It’s comforting to talk to her because she understands our background and values which makes it easier to discuss these really shameful and sensitive things”. Her mother said “the environment is like a normal therapy room, she has let me lead and gently speak.

I am so lucky to have had this support. We now spend time together. I am no longer overwhelmed, and I can see my children for who they are and can let them grow.” As a result of this project, bi-monthly systemic team meetings with a cultural lens had been implemented to discuss all casework with a cultural lens. This is a model which could and should be replicated across all local authorities to ensure that good culturally appropriate practice is consistently considered. By doing so, we can reduce racial disparities and tackle organisational and systemic racism in the workforce.

Case study vignette for Culturally Sensitive Project

Offering creative therapy to two young teenage full sibling sisters from British Bangladeshi background. The aim of the work at the outset was to create improved emotional relationships between the girls and their mother from whom they were separated with. The therapy manager immediately identified a culturally appropriate therapist who could negotiate the nuances of culture and relationship with the girls their father and potentially their mother. This led to the girls engaging avidly in therapy exploring their suffering and finding their voices. The focus of the therapy was deeply nuanced by the intersectionality and complexity between culture, faith, family structures, language and dialect, gender, and societal integration. They explored views in relation to values, beliefs and behaviours in relation to appearance feelings and actions. The sisters considered their sense of gender, of being female and the dissonance in this respect between themselves and their mother. The therapists worked with the powerful projections and splitting processes which were live and particularly focused around derogatory perspectives and language in relation to female, culture and faith.

The outcomes of the work were that the therapist became the culturally humble and sensitive advocate who was able to devise a therapy intervention which created the space for the girl’s self-reflection processes regarding their own values beliefs and understandings. At the same time the therapist was committed to self-reflection around their own values beliefs and biases, acquiring a deep understanding and emotional appreciation for the girls and the oppressive experiences they were subjected to. The therapist task was to consider cultural bias and avoid alienating the girls and their family. The therapist’s role was to forge new pathways within the family system and to help diminish fear and anxiety and promote advocacy.

The therapist task was to engage with each person’s trauma, hold the therapy space and have an understanding of the adolescent position of each sister. To notice the importance of language and the intricacy of cultural belief-based concepts. Without the therapist’s cultural attunement, consideration and humility, the girls would NOT have been so engaged in the therapy process, and there would NOT have been such observational and detail knowledge and precision within the therapy space.

After only one session of culturally attuned sensitive and humble therapy practise, they girls were utterly engaged and keen to both learn, reflect and develop. The therapy intervention actually with the mother only required two sessions, because likewise the culturally attuned sensitive and humble therapist immediately placed themselves in the core of the parent’s cultural material, reflection was enhanced and time expediently used. The girls and the parent only needed one session together to then realign them in a way that they could continue in relationship with each other well. Empowerment and advocacy: In all of the young people who engaged with the culturally sensitive therapy service offer, first and foremost, identity was addressed, all were empowered to know and speak about their position and develop new insights. Being alongside the culturally sensitive therapist, and even more poignantly, a cultural representative, there was a sense that they were not isolated in the experience nor experiencing hostility or disempowerment.

Cultural knowledge: In every session family structures and hierarchies where thought about within the context of socio-cultural familial and community systems, in terms of generational perspectives and the need for this to be explored with cultural sensitivity and generational realism. Therefore the importance of the play therapist in researching a child or young person’s family culture and religion before coming to the therapy was critical, to ensure some knowledge and understanding. We considered a young Albanian adolescent with whom connection was gained using music to consider cultural identity and roots We considered the nuances within cultural and ethnic groups, and the need to ensure that the therapist can somehow walk beside their cultural shoes. The therapist, engagement with culture and trauma: We considered thoughts around service capacity and offering an ability to consider choosing cultural suitability of the therapist to the child young person or family. It was clear that as an informed worker of a different cultural position and particularly of a white position, there was much more material to be carefully traversed. Whilst trauma is something that all therapists work with skill and knowledge, the unconscious material and perceptions that exist between therapist and the child or family member of different ethnicity and cultural context creates internal tensions, that require careful psychological knowledge, honesty and nuanced adjustments in order to create real therapeutic space and availability.

This evidence considers problems in associating with attending to culture and ethnicity whilst working with trauma in a trauma focused approach, and argues for therapeutic culturally oriented interventions, to attend to the material between a child of black, brown or of a different ethnic group origin than the therapist. Whilst emotionality can be encapsulated in the therapist’s experience, the cultural component is better understood by an informed and attuned therapist, but profound engagement occurred when a therapist offered something of lived cultural experience. This also meant that the culturally sensitive and potentially even matched therapists created explicitly intense bonds with the child or family member than normally takes place because of the depth of their understanding of culture, language, nuances and what they represent to the child or family member.

We considered how experienced therapists all used trauma and relational best strength approaches to practice, specifically deepening understanding around joining and embracing culture, gender, religion, ethnicity, sexuality, and ableness. (every aspect of identity). However powerful feelings such as disempowerment, anger, despair, can be elicited and triggered by the fact that the therapist is perceived not to have cultural awareness, knowledge or sensitivity.

With regards to children who have had to flee their families’, communities and countries of birth, it is important that their perspective of their experience is deeply considered in terms of extreme trauma and cultural. ethnic and religious persecution. Once again, the more safely ‘matched the therapist is perceived to be creates expedient sense of being known Culturally sensitive systems: We considered how parents and families understand and can be helped to be empowered to understand the systems that they are having to be engaged within. This includes the associated policies procedures and legal processes. We considered the use of specifically trained volunteer mentors from a bank of cultural positions to support families within cultural communities who need to access therapy services within social care. We felt that it was deeply important that the family has the space to be listened to as they discuss their perspectives and how service systems work.

Creating emotional awareness and shift in racist thought in both therapist and therapy space: Listening to narratives is central and critical in order that further racist assumptions do not perpetuate. We considered the impact of noticing and spotting microaggressions in the therapy space. Such as derogatory moments that can sometimes be foiled as compliments or as humour or even misguided support. This came from those who themselves considered themselves to be impacted upon by socio economic factors and thus disempowered and disenfranchised, holding to and projecting inherent unconscious and conscious bias and racism on those of other ethnic backgrounds. We considered this must always be challenged whilst offering, where possible, emotional containment to create reflectiveness and hence shift racist thought. We noticed how therapy interventions needed to be actively devised to address racist material with both adults and children in all therapy spaces.

We consider the sociopolitical history that particularly is affiliated to cultural groups. Is also importantly thought about within the historical knowledge of the therapists about their own particular personal and family experiences and material. This is to ensure that we understand each person’s journey in relation to racism. We considered aspects of social justice human rights and power relationships which can be addressed in the therapy space but requires a commitment by the therapists to escalate within the systems on behalf of and as advocates for the child or young person or family. This also requires the therapist to consider their own relationship with power and privilege.

Being Known. Klein, Bion and Winnicott psychoanalytic theorist’s evidence that there is something so important about being known by the other and known in relation to how you are perceived in their eye and felt by them. The connection sits in the intricacy of nuance held between those in the dyadic position together. This is how bond and trust builds, and engagement takes place, followed by shift in any thought processes that require adjustment. There are situations where cultural matching of a therapist to a child young person or family member might actually create tension and struggle if they feel that somehow a similar ethnically based professional might take a biassed position in terms of cultural judgement in relation to what has happened to them and their family. This is also the case if there is a sense of cultural collusion between a family member and an interpreter, where the element of familiarisation and familiarity becomes something collusive that the child or other person does not feel safe with. Careful consideration it therefore needs to be given to the projections which are conscious and unconscious between the child and young person and other family members or the child young person other families and interpreter.

The therapist needs to pay exceptional heat and have a culturally aware lens on the psychic material that exists in the space between the child and their family. We considered the importance of How other professionals consider race culture and ethnicity particularly in relationship to behaviour of children. Consider professional bias and the triggers and roots of such unconscious and conscious material, often around appearance and assumptions.

A cultural competence to address racism approach through Play therapy. We considered the decolonizing of play therapy methods. Whereby if the non-directive client centred play therapist gives the child from a collectivist culture an unstructured space to play and create freely and expects them then to engage in the activity independently, they may unwittingly force the child to violate cultural norms. The child from a collectivist culture may respond passively due to the strongly held expectation that the therapist will take an active role in leading the session. This approach may put the child at risk of being labelled as nonresponsive, resistant, or highly defended in a western play therapy model.

Dismantling internalised racial oppression. Children are susceptible to internalising the negative societal definitions about who they are. Therapists are required to understand the power of negative societal messages on children’s development of self-concept, and self-esteem. Play therapy is a powerful opportunity to influence the developing consciousness of the child, and potentially reprogram negative societal messages. Play therapy is a creative environment for enacting Vygotsky’s (1978) concept of the ‘zone of proximal development’, this is the distance between what a child can do without help, and their potential developmental level with the assistance of someone with the knowledge or skill to do so.

In understanding the impact of biculturalism for immigrant children, play therapists must develop a sensitivity to and a curiosity about the linguistic and transnational experiences of immigrant children and their families. The play therapist must integrate traditional western approaches to play therapy and develop creative strategies to address the lived and internalised impact of traumatic moves separations and cultures from family members, relating to fear deportation and exploitation et cetera.

The processing of ‘race-based stress’ and racial trauma for children and young people from black, brown and mixed minority ethnic cultural groups, resulting from the direct experience of viewing traumatic events related to racism against them creates a susceptibility to racial trauma. Therefore, play therapists should consider specific interventions for addressing race-based stress and racial trauma for children and adolescents of colour.

The therapist’s role is to bear the unpleasant and painful feelings of stress that are located in the child young person or family member, to hold, to know, to name and to validate the reality of the experience for the person with whom they are working.

Benevolent neutrality. This is linked with empathy fuelled by reparative and parental drives, and a consistent attention by the therapist to the damaged object of the therapist’s own unconscious fantasy. This must be considered noticed and addressed. Where western cultures view their theories and interventions as the collective that are asserted, but in so doing may equally lead to discrimination.

Cultural matching. Whilst each child and family is unique in terms of perception, caution exists around the notion of cultural matching. The debate highlights that a general policy we may only be circumventing tensions and dilemmas. Professionals must always be thinking and addressing how race and cultural processes enter clinical encounters. The process of cultural matching policies made positively, offers choice to children, parents and families from minority ethnic group backgrounds, where they have less access to generic services. Clear evidence has emerged that partial matching of race, culture or ethnicity of the clinician produces a better outcome.

Action Points

A good practise template which considers culturally appropriate curiosity.

A focus group with professionals to consider data around cohorts of families using therapy and themes in relation to culture race and ethnicity. Creating listening spaces to think about experience in terms of racism and cultural nuances and identity.

Practise exercises and strategies to consider cultural attunement IE clothes, fasting, celebrations, music, Bodily behaviours nonverbal communications et cetera et cetera Considering the background of therapy and therefore the style and mediums that the therapist brings to the space.

Consider the impact of social class religious orientations gender and sexual orientations, racial social and geographical histories which all play their part in the cultural narratives and dynamics, contributing to themes that inadvertently play out in therapy. Achievement offers leverage to enable the therapist and child or family member to work expediently together in relation to cultural understanding and effectively working with the presenting problem in therapy.

We considered always thinking about whether the child, young person or family member could or would need to choose between therapists, and when and whether this would be within the gift of service delivery. Having laminated cards with each therapist’s face and some details about their identity offered for the service users to consider. Ensuring there is an avid selection of books and children’s literature around racism and also around positive cultural identity.

Considering pictorial and narrative role models and psycho-educative texts for all developmental positions and ages. Ensuring there is an array of equipment and language appropriate books to offer insightful and intentional engagement with racism. To ensure that attention is paid to racism and identity and is encapsulated in both the supervisory processes and the therapy spaces.

Building a process map, poster fashion to address emotional intelligence and racism. Developing a process map around pathways towards cultural and racially attuned and sensitive play therapy…. Exploring and honouring names, repeating and saying names, considering names and identity Etcetera. Considering pronouns and exploring gender sexuality and culture in relation to identity in an open and curious way. Considering foods and scent in an explorative and curious way.

Constantly checking cultural blind spots and the turning of a blind eye to avoid or deny bias racism and ensure that staff and service users are informed and knowing around culture race and ethnicity.

System cultural lens team practice meetings: The creation of a systemic approach in the team space, places a culturally sensitive lens on practice to explore race, culture and ethnicity. . The team will come together once every two months for systemic supervision where the lens will be specifically on cultural sensitivity. In this space each therapist will take a turn to bring a child family or case and explore their culture, their biases, and pain in relation to self and the work. These meetings will be facilitated by the team manager who will create a thinking space where the aims are to consider the passions aroused by the subject of race ethnicity and culturing relation to the child and their systems (Family and organisations etc). The manager’s role will be to contain feelings of individuals and of the group, understanding the location of material, and how tolerable it is for each to bear it. Each person will be required to be reflective and consider their own material which can be taken into personal and private supervision.

The therapy team manager and independent consultant therapist will chair and oversee these meetings, To create regularity and safety in the space.

Supervision: The development of a space within clinical supervision to consider nuances around race culture and racism. The importance of considering unwavering cultural humility and sensitivity to be thought about in each piece of work. In this way we are attending to the therapist’s own internal values.

London Borough of Barking & Dagenham – Tenacious Adolescent Therapy

Summary of project: To enhance therapeutic services, ensuring there is an open-door creative therapy project appropriate to adolescent needs in LBBD

Key Contact: Andrea Clare, Head of Service, Specialist Intervention Service, andrea.clare@lbbd.gov.uk

Read more about this project

Team: Specialist Intervention Service Therapy Team

Partners: Children’s Social Care, Foster carers, Young people, Parents, Social workers, Therapy Team

Main Submission: Despite being the 7th smallest London borough, LBBD faces significant economic challenges, high child poverty, significant health inequalities, and elevated mental health issues with 1 in 5 young people ages 8-25 having a probable mental health disorder. As of 2023, there were over 600 children and young people were in care, showing a significant need for effective mental health provisions.

The Tenacious Teen Project aimed to enhance therapeutic services for LBBD adolescents by providing tailored interventions that meet their unique needs. Between December 2023 and August 2024, 15 young people aged 12-16 were offered 145 Creative Arts Therapy sessions. Extensive academic and clinical research was conducted alongside the interventions to ensure they aligned with current theories, neurodevelopment, and clinical practices.

The project resulted in an 8-part research paper detailing adolescent developmental stages, appropriate theoretical models, therapy interventions and skills, neurobiology, and creative arts therapy activities. It also included recommendations for improving therapy interventions for LBBD teenagers in care, or on the edge of care. Nine case studies were included as evidence of how academic research can be used to provide therapeutic insights that support the voice of the child, inform decision-making, and provide the best outcomes possible.

15 young people were identified, and the project aimed to help them navigate living in (high cost) care placements, their internal emotional turmoil, and adverse external events. These factors destabilise adolescents’ emotional maturation and capacity to understand their lives and explore new possibilities.

Each teenager entered the project at a state of flux, needing a safe space to organise thoughts, feelings, and consider life decisions. The project holistically considered physical, psychological, and neurological changes within the adolescent social and cultural context.

Identity and culture were recurring themes in therapy sessions, as the young people sought to make sense of their traumatic lived experiences and the impact these had on their sense of self.

Psychoeducation, as needed, helped adolescents understand their actions and provided theoretical context for their behaviours.

Theoretical and therapeutic insights were shared with parents, carers, social workers, and decision- makers, which enhanced the effectiveness of partnership working. This ensured the views, hopes, and experiences of the young person was conveyed and understood by all, leading to better outcomes, increased stability, and lower risk levels, as the young person’s needs were being met effectively and appropriately.

Additionally, collaboration with the LBBD in-house therapy team and external mental health provisions like CAMHS stabilised emotional disturbances caused by environmental factors, and ensured all stages of mental health challenges were being identified and adequately supported.

One case example is that of ‘A’, a 16-year-old cis-female of mixed ethnicity, who was referred for Creative Arts Therapy due to sexual abuse, sexual assault, grooming, self-harm, inappropriate online behaviour, physical chastisement, and difficulties with family relationships. ‘A’ started her intervention in June 2024, and although the work is still ongoing, by the end of the project she had received 6 therapy sessions.

She worked with a culturally sensitive therapist whose approach increased the bond and trust building as a result of cultural matching as they ensured appropriate attention was paid to race, culture and identity within the sessions.

Her case study focused on theory and research to better understand sexual development in middle adolescence, and the impact of sexual abuse, self-harm, culture, mixed heritage, and trauma on relationship and identity formation. Details of Creative Arts activities used within her sessions were explained, and 10 outcomes of the work were identified, which included an understanding and acceptance of her identity, increased feelings of hope, improved coping strategies, reduced self- harm, and enhanced safety awareness. She has been empowered to advocate for herself, knowing that her voice will be listened to. (see supporting materials for full case study).

A expressed deep appreciation for her creative arts therapy, recognising its profound impact on her life. She said “I have always felt like I was in a bubble and didn’t feel like anyone cared if I was alive or not, but therapy has helped me see the good things in my life. I have things and people to live for.”

Initially A was unable to identify anything good about herself, but through this safe and supportive intervention, she discovered that her past trauma had led her to build a metaphorical protective wall around herself. She was supported to explore this wall and eventually was able to identify positive qualities, strengths, and skills as the bricks her wall has been built with. This realisation boosted her confidence, empowering her to attend and even speak up in professional meetings. Her self-harm incidents have dramatically reduced, as she now wants to stop for herself, not just because she was told to. Due to high levels of risk, A started working with CAMHS but realised that her needs were being met by this approach and intervention, and she discharged herself. This not only empowered her to responsibly engage with an intervention that was working for her, but it also reduced the caseload of CAMHS, enabling them to use their resources accordingly.

Each of the 8 case studies follows a similar format, coupling theory, research, and adolescent development with areas such as death and bereavement, complex relational trauma, risk taking, substance misuse, attachments, gender identity, neurodiversity, life in care, masking, religion and spirituality, and disordered eating.

Key challenges of the project included difficulties collaborating with social workers due to systemic issues, teenagers’ reluctance to engage in therapy, and time-heavy administrative tasks. Solutions identified included clearer communication of expectations at the start of an intervention, amending the structure of therapy interventions to offer more choice and control to adolescents, and adapting the LBBD forms to reduce therapist admin while preserving therapeutic reflections. These recommendations are now embedded or in the process of being embedded in business-as-usual practice, but it not yet permanently funded.

Supporting Information:

Case Study 7: A

A is 16-year-old cis-female who lives in the family home with her mother and younger sister. She was referred for Creative Arts Therapy due to risk-taking behaviours. She has past experiences of sexual abuse by her father, as well as several other experiences of sexual assault/abuse and grooming by boys and men while in the UK. She has a difficult relationship with her mother, and was regularly absconding from home until she was placed in Foster Care for a period of time.

A was offered an urgent 8-week block of 1:1 Play and Creative Arts Therapy between and July and August 2024 following her incorporating a disclosure about sexual abuse from her father into a self-portrait artwork she submitted for her GCSE exam.

Presenting Themes

  • Adolescent Sexual development
  • Attachment
  • Complex relational trauma
  • Control
  • Culture
  • Family
  • Identity formation
  • Relationship formation
  • Risk
  • Self-harm
  • Sex and relationships
  • Sexual abuse

Sexual Development : Adolescent sexual development involves physical and emotional changes during puberty, including sexual.

Adolescent sexual development includes puberty-driven physical changes, such as the development of secondary sexual characteristics and increased hormonal activity. Teens experience heightened sexual awareness, curiosity, and desire, which can lead to an exploration of their personal sexuality and gender identity. These changes influence decision making regarding romantic and sexual relationships, consent, boundaries, and intimacy.

During early adolescence (ages 11-14) sexual feelings are often managed through fantasy and masturbation. By late adolescence (ages 15 – 18) many young people feel psychologically ready for an active sex life and may begin to explore sexual relationships and/or their sexual orientation. Once they have experienced sexual intercourse, teenagers tend to engage in it relatively persistently rather than sporadically, often without fully understanding the social, psychological and physical consequence of their behaviour. This may be because they enjoy sex, or because it’s viewed as a sign of maturity and adulthood.

While sexuality is an essential part of adolescent development, it is important to recognise the risks of sexual behaviour, both physical and psychological. At the start of her therapy, A was 15-years old, and sexually active. The impact on her self-esteem was significant, as she had been engaging in sexual activity outside the context of caring and respectful relationships. This led her towards risky sexual practices and made her vulnerable to exploitation. She was confused and conflicted about how she viewed herself – on the one hand, seeing herself as more mature than her peers, but on the other hand, still viewing herself as a child and seeking ways to regain the childhood she felt she had missed out on.

Recommended Reading:

Jayne, K.M. C Purswell, K.E. (2024) A Therapist’s Guide to Adolescent Development: Supporting Teens and Young Adults in their Families and Communities. Routledge

Sexual Abuse:

Sexual Abuse: Physical, psychological, and emotional violation in the form of a sexual act, inflicted on someone without their consent. Sexual abuse during childhood, profoundly affects an adolescent’s mental health, behaviour, and relationships

Sexual abuse accounts for at least 15% of mental health problems, making it a significant public health crisis. Therapists must be prepared to confront the extent of human cruelty and destructiveness. Child sexual abuse is a process, not an event, which confuses and splits innocence, leaving the young person feeling intruded upon (experiencing images, flashbacks, hyper-arousal, and fight-or-flight responses) and potentially leading to shutdown (freeze state, degrees of dissociation).

Childhood sexual abuse significantly impacts adolescent development, leading to psychological issues such as depression, anxiety, PTSD, and low self-esteem. It can result in risky behaviours, substance misuse, and difficulties in forming healthy relationships. Victims often struggle with trust, emotional regulation, and self-worth. The trauma can also affect cognitive development, leading to academic challenges and impaired decision- making. Overall, the abuse disrupts normal developmental trajectories, causing long-term socioemotional and psychological difficulties

Creative Arts Therapy provides a safe, non-verbal outlet for teenagers who have experienced childhood sexual abuse, helping them express emotions and process trauma. At the time of referral, A was engaging in significant risk-taking behaviours, including sexual promiscuity and self-harm. Unsure of whom to trust, 12-weeks of therapy was an overwhelming thought, so was offered a short-term intervention: a 2-week trial, followed by a 6-week intervention. This flexible offering empowered A to feel in control of her intervention and took into consideration her diminished capacity to bear her pain and trauma. She was offered creative activities to explore her feelings, encourage self-expression, and rebuild a sense of control and self-worth. This approach provided a safe and non- intrusive way of building trust and helping her make sense of the trauma and violations she had experienced.

Recommended Reading: Woodhouse, T. (2019) ‘Play Therapy with children affected by sexual abuse’, in Ayling, P., Armstrong, H., and Gordon Clark, L. (eds.) Becoming and Being a Play Therapist: Play Therapy in Practice. London: Routledge, pp. 189-202, Chapter 14.

Self-Harm:

Self-harm: Deliberate injury to oneself, often as a coping mechanism for emotional distress or psychological pain.

At the start of the intervention, A was overwhelmed by life and was engaging in increasingly risky behaviours, including self-harm and self-injurious actions. Self-harm in adolescents often stems from emotional distress, such as depression, anxiety, or trauma. During adolescence, the brain undergoes significant changes, making teens more vulnerable to intense emotions and impulsive behaviours. Self-harm can be a coping mechanism to manage overwhelming feelings or a way to exert control when other aspects of life feel uncontrollable. It’s crucial to provide support and understanding, as well as professional help, to address the underlying issues and promote healthier coping strategies.

Recommended Reading: Morgan, N. (2022). Blame My Brain: The Amazing Teenage Brain Revealed. Walker Books. Chapter 6: The Dark Side – Depression, addiction, self-harm and worse, pp. 171-197.

Culture:

Culture: Shared beliefs, values, and practices influencing an adolescent’s identity, behaviour, and social interactions within their community.

Having two different cultural backgrounds can enrich an adolescent’s identity, offering diverse perspectives and values. However, for A, her mixed heritage led to conflicts and confusion as she navigated different cultural perspectives. Balancing her mother’s parenting style, language barrier, lost connections with her extended family, and her own sense of self from growing up in inner London was challenging. These conflicting expectations impacted her sense of identity, leading to increased risk-taking behaviours as she sought acceptance, belonging, and to understand who she truly was.

The therapist must hold a position of cultural humility, honouring the multiplicity of truths and experiences relating to the adolescent’s identity, background, and experiences. It involved considering aspects of intrapersonal and interpersonal dynamics, and acknowledging material around oppression and injustice, whether caused intentionally and unintentionally. It is critical that the therapist does not unintentionally enact conditional regard.

Sue, Arredondo, and McDavis (1992) acknowledges that belonging to a particular ethnic, racial, or cultural group does not endow the person with the skills, competencies, or knowledge to be a culturally skilled therapist Creative arts therapy can address the complexities of culture and immigration, particularly when adolescents experience a different upbringing from their parents. By providing a space to explore and reconcile these cultural differences, creative arts activities allow teenagers to reflect on their cultural identity, navigate generational and cultural gaps, and express the impact of conflicting cultural norms on their sense of self. This approach supports the integration of diverse cultural experiences and fosters a deeper understanding of their unique identity and familial relationships.

Recommended Reading: Ray, D. C., Ogawa, Y. and Cheng, Y-J. (eds.) (2022) Multicultural Play Therapy: Making the Most of Cultural Opportunities with Children. Routledge

Relationship Formation:

Relationship Formation: Developing emotional intimacy, trust, and healthy attachments, essential for adolescents’ romantic and interpersonal growth and future relationships.

Adolescent development in romantic relationship formation involves exploring emotional intimacy, trust, and mutual respect. During this period, teenagers learn to navigate the complexities of romantic feelings, communication, and conflict resolution. These relationships contribute to their understanding of love, commitment, and personal boundaries. Adolescents often experiment with different types of relationships, which helps them develop a clearer sense of their own identity and preferences. The experiences gained from these relationships play a crucial role in shaping their future romantic and interpersonal dynamics, fostering emotional growth and maturity.

However, trauma and sexual abuse can severely impact adolescent relationship development as seen in A’s thoughts, feelings, and behaviours within romantic relationships. She had difficulties with trust, a fear of intimacy, and struggled to form healthy attachments. She was unable to distinguish between healthy and unhealthy relationships, often seeking relationships with older men who would disrespect her boundaries, gaslight her thoughts, and manipulate her actions. These experiences resulted in A having extremely low self-esteem, being emotionally withdrawn, and feeling isolated.

Her ability to form meaningful connections was compromised, further exacerbating her emotional and psychological challenges. Creative arts therapy can help adolescent to distinguish between healthy and unhealthy relationships by creatively exploring and representing their relational experiences. Activities such as art, role-playing, drawing, sand, or storytelling allows adolescents to visualise and reflect on the dynamics of their romantic relationships, identify patterns of behaviour, and understand boundaries. This approach facilitates insights into what constitutes respectful and supportive interactions Vs harmful or detrimental ones, promoting healthier relationship choices and emotional well-being.

Recommended Reading: Afford, P. (2020) Chapter 4: ‘Relationships and social engagement’, in Therapy in the Age of Neuroscience: A Guide for Counsellors and Therapists. London: Routledge, pp. 62-89

Activities and Mediums used

Art Helps adolescents’ express emotions, boost self-esteem, and develop coping skills, aiding emotional and psychological growthArt: Significant life events (line, shape, colour): Express significant experiences through art, exploring emotions and personal growth.
Therapeutic Cards A visual aid to foster creativity, enhance emotional expression, and improve communication skillsDixit Cards: Exploration of identity: Explore self-perception, identity, and life feelings using therapeutic ‘Dixit cards.’
    Therapeutic reviews Reinforce progress, set goals, and enhance self-awarenessHoped-for outcomes Set specific, achievable goals to guide the direction of therapy.Outcome Measure: CORE-OM: Assess psychological wellbeing and track the progress of therapy using the CORE outcome measuresTherapeutic Review: Reffect on therapy progress, goals, and changes made during therapy
Masks Explore identity, express emotions, and enhance self-awareness, supporting emotional and social development.Masks: The Masks we wear Use masks to explore different layers of identity, including public persona, hidden fears, and deeper motivations, discussing how each layer represents different aspects of the self and their interplay.
Psychoeducation: Helps adolescents understand mental health, enhancing emotional regulation, self-awareness, and coping skillsPsychoeducation: Cycles of Behaviour: Explore predictable behaviours and outcomes, discuss reactions, and identify opportunities to change their behaviour.Psychoeducation:  Defence  Mechanisms:  Identify  and understand personal defence mechanisms and their purposes.
Role play Externalises internal challenges, enhances social skills, empathy, and improves problem-solving skillsRole Play: Gestalt Empty Chair Externalisation of aspects of self to understand uncover deeper emotions and motivations
Sand Tray Sand and symbols facilitate expression, storytelling, and insight to address emotional and cognitive developmentSand Tray: Exploration of Identity: Explore identity and world view using a sand traySymbols: Externalisation of self: Explore internal and external perceptions of self.

Outcomes:

  1. Understanding and acceptance of Identity: Gained deeper insights into identity and cultural background leading to clarity and self-acceptance
  2. Application of therapeutic Insights: Using knowledge and skills gained in therapy to improve daily life and personal growth.
  3. Improved mental health: Overall improvement in mental well-being and emotional stability.
  4. Increased feelings of hope: Developed a hopeful outlook towards positive future possibilities
  5. Sense of empowerment: Felt more in control and empowered to make positive changes.
  6. Trauma processing: Processing and moving towards healing from past trauma and abuse
  7. Understanding of relationship dynamics: Increased awareness and understanding of the difference between healthy and unhealthy relationships
  8. Improved coping strategies: Recognition of maladaptive defence mechanisms and implementation of positive coping skills.
  9. Reduced self-harm: Decrease of self-harm behaviours
  10. Enhanced safety awareness: Understanding personal safety and risk factors more clearly.
London Borough of Barnet – Barnet Specialist Autism Team

Summary of project: The Barnet Specialist Autism Team is a pioneering service dedicated to empowering autistic children and young people with complex needs through innovative, evidence-based interventions, multi-disciplinary collaboration, and community centered support, aligning with the National Autism Strategy.

Key Contact: Owen Chiguvare, Head of Service

Read more about this project

Team: Barnet Specialist Autism Team

Partners: Owen Chiguvare, Tokunbo Agunbiade, Aisha Tijani, Geoffrey Kidega

Main Submission:

The Specialist Autism Team in Barnet was established to address the growing needs of children and young people with autism and complex associated needs, aligning with the ambitions set out in the National Autism Strategy 2021-2026 (The national strategy for autistic children, young people and adults: 2021 to 2026 – GOV.UK). Formed in 2020 with a small support team of two social workers, the team has since expanded to include 1 team manager, 1 advanced practitioner and 5 Social Workers. This team works to ensure every child and young person with autism, regardless of complexity, has the support they need to thrive in their communities.

By focusing on multidisciplinary collaboration and evidence-based interventions, the team tackles key barriers faced by children and young people with autism by:
• Primarily addressing gaps in care and support across the continuum of autistic and co-occurring complex needs.
• Improved understanding and acceptance of autism within society.
• Improved access to education, health, and social care services for autistic individuals.
• Reduced health inequalities and improved outcomes for autistic individuals.

  • Challenges Addressed:
    a) High rates of hospital admissions for autistic children with complex needs.
    b) Children and young people with autism coming into care due to a lack of community support.
    c) Barriers to accessing inclusive education, often leading to school exclusions or emotionally based
    school avoidance (EBSA).
    d) Addressing the impact of unmet needs on overall wellbeing and behaviour.
    e) Limited access to evidence-based interventions tailored to the complex needs of autistic children.
  • Ambitions:
    • To build a pioneering model of support that empowers children and young people with autism to live safely, confidently, and successfully within their communities.
    • To align local interventions with the National Autism Strategy by enhancing education, health, and social care integration for autistic children and young people.
    • To create a replicable, multi-disciplinary model of autism support, addressing pan-London as well as wider nation-wide challenges.
  • Objectives:
    • Enable neurodivergent children and young people with high support and complex mental health needs to live safely within the community.
    • Reduce reliance on costly and often disruptive services, including out-of-borough placements, residential care, and emergency health interventions.
    • Improve education, health, and wellbeing outcomes for children, young people, and their families.
    • Reduce reliance on intensive services, including hospital admissions, residential care, and emergency health services.

1.Actions, Activities, and Initiatives to Achieve Objectives:

a) Initiatives Designed to Deliver Commitments. SAT core aims align with National Autism Strategy 2021-2026; further emphasis is placed on key learning reviews, reports from commissions of inquiries reviews, and latest research papers to ensure that the team is adaptive to the ever-evolving intervention landscape and dynamics.


b) Ensuring Staff Stability: The Specialist Autism Team benefits immensely from Senior management support and leadership; addressing staff retention; promoting job satisfaction; inviting external scrutiny and reviews. The reviews and inspections are used as mechanisms through which key learning is incorporated, internal research and knowledge transfer is promoted to improve the outcomes of autistic children and young people. A further emphasis is placed on promoting student placements within the team to harness an array of benefits like, the fresh perspectives that the students bring; building future workforce; holistic skill development; understanding of evidence-based work and promoting a culture of reflection and, perhaps most importantly, providing insight into systemic practice where students gain valuable experience in navigating local authority processes, statutory responsibilities, and partnership work with families, schools and health services.


c) Managed Caseloads: Prioritizing caseload sizes to ensure meaningful engagement with autistic children and young people.


d) Relationship Building: Strengthening trust with families and individuals to foster long-term impact.


e) Multiagency Collaboration: Bringing together health, social care, and education professionals to ensure a joined-up approach to complex needs.

2. Best Practices Implemented:

a. Public-private partnerships for Bespoke Support:
i. Autistic Peer Mentoring: Enabling children and young people to connect with autistic mentors to foster understanding and empowerment.
ii. Autistic Discovery Journey: Interactive, strengths-based programs that help children explore their identity and develop self-confidence.
iii. Bespoke mentoring for ADHD and associated needs: Supporting cooccurring condition with tailored interventions.

b. Health Partnerships:

i. Development of clinical pathways that include autism-specific interventions, such as ADHD therapy (CBT, DBT), family psychotherapy, and trauma-informed approaches.
ii. Incorporation, working in collaboration with the ICB, Dynamic Support Registers and an inhouse Complex Care Partnership panel to ensure coordinated care collaboration with Adult Services.
iii. Implementation of personalized Communication Passports for children to support consistent care across settings.
iv. Early Transition Planning

c. Social Care and SEN Partnerships:

i. Collaboration with autism advisory teachers to support children in mainstream and specialist schools.
ii. Dedicated social care support for families navigating the EHCP process.
iii. Provision of blended online learning and/or mentoring or 1:1 tuition (home, safe spaces) for children experiencing emotionally based school avoidance.

d. Promoting Awareness of Contextual Safeguarding:

I. Coproduced risk assessments in collaboration with families and professionals.
II. Strong partnerships with local police to address absconding behaviour and mitigate risks of criminal exploitation
III. Complying with the wider Pan London safeguarding protocols.

3. Evidence of Impact:

In 2024, Research in Practice ( Supporting evidence-informed practice with children and families, young people and adults | Research in Practice) was commissioned to provide an independent evaluation of the team to inform its future direction. Across the evaluation, evidence highlighted them unique approach the team adopts to support autistic children and young people. A copy of the report is herein attached.

Research in Practice Evaluation Outcomes Highlighted in the Report:
i. Preventing Tier 4 admissions and entry into care. and improved crisis response.
ii. Improving access to education through successfully working with schools to understand individual needs and where possible implement reasonable adjustments to support attendance increased access to education and reduced rates of school exclusions.
iii. Behaviour and mental well-being where the team work with families to implement predictable structures and routines, supporting development of healthy coping strategies, thus improving functioning, self-esteem and wellbeing.

Key in all these circumstances was children, young people and families benefitting from the team’s expertise and capacity to help them in navigating complex health, social care and education systems

4. Ofsted Inspection October 2024: Outcomes Highlighted:

In June 2024, the Ofsted Inspection of Barnet Local Authority Children’s Services rated the ‘experiences and progress of children in care’ as outstanding with the report highlighting the expertise of the Specialist Autism Team as a key strength. A copy of the report is herein attached.

5. Feedback and Testimonies:

a. From parents

  • ‘All we were told was that a residential provision was the best option for our son. But the Social Worker was very thorough in his assessment, looking back, we now understand why keeping our son at home was the best decision, this is down to the expertise and guidance of the Social Worker’. – Mother

b. From the young people

  • ‘A young person also valued the benefits of an Autistic Led Program […] I really like how it (ADJ) was run by (Autistic) adults, i think this would be beneficial for younger autistic people who may struggle to see how they’ll do in adult life, it helped me in that way.’ This theme reflects another of the outcomes or impact of the project, ‘Improve access to education, employment and training and supporting positive transition into adulthood (National Autism Strategy 2021-2026)’.
  • ‘It is very rewarding to work with young autistic people and be a part of helping them to understand more about themselves and their unique strengths and challenges, as well as learn about cultivating autistic joy and self-soothing activities’. Priscilla- Autistic Young Person)

c. From other agencies and professionals

  • ‘We actively are able to, not only listen to one another challenges and actively seek solutions, but we have also been able to actively share our knowledge and experiences in our respective areas. The team are able to actively listen and give effective feedback when jointly working on cases that involve both Health and Social Care’. – Children’s and Young People’s Commissioning Manager
  • ‘The joined-up working has had a significant impact, supporting students to stay in school, preventing exclusions and prevent students becoming NEET (not in education, employment or training). The correct support has been offered through CETR’s, Team around the Family, and other joint meetings, leading to some exceptional outcomes. It is a pleasure to work alongside this dynamic and passionate team’’. – Head of Service for the Specialist Inclusion Team

d. Metrics and Data:

Further information regarding the performance of the team can be found in the evaluation report from the Research in Practice Report herein attached:
The team has taken on board recommendations from the evaluation reports specifically within the context of collecting more administrative and quantitative data; however, qualitative data from interviews and case studies suggest that the team is having a positive impact across the key areas of preventing Tier 4 admissions; reducing use of residential care and improving participation in education.

6. Voice of the Child and Family:

  • a) The Specialist Autism Team integrates the voices of children and families into every stage of its
  • interventions. Examples include:
  • b) Children co-designing risk assessments to ensure their safety and preferences are considered.
  • c) Families participating in Child in Need and CIC review meetings.
  • d) Where risks are high and dynamic, parents are invited to participate in regular ‘Amber’ and ‘Red’ review and coordination meetings support planning, giving them ownership over therapeutic pathways.
  • e) Young person’s experience of Autistic Peer Mentoring Project and the Autism Discovery Journey Projects

Conclusion:

The Specialist Autism Team exemplifies how the goals of the National Autism Strategy can be implemented at a local level, offering a blueprint for other local authorities to adopt. By fostering inclusive education, reducing health disparities, and improving community-based support, this initiative
contributes to national ambitions while addressing shared challenges faced by children and young people with autism in London and across the UK.

Supporting Information:

London Borough of Brent – Brent Care Journeys 2.0(BCJ 2.0) – Children in Care Council

Summary of project: BCJ 2.0 is our participation offer for care experienced children and young people in Brent, developed as a result of the experience and learning from our recent partnership with Barnados to deliver ‘Brent Care Journeys’.

Key Contact: Kelli Eboji, Head of Service, Looked After Children and Permanency Kelli.eboji@brent.gov.uk

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Team: Brent Children and Young People Service

Main Submission:

Introduction to the initiative and motivations for action; description of exceptional challenges, ambitions and objectives for undertaking the work.

The London Borough of Brent entered into a 5-year strategic partnership with Barnados in 201S called Brent Care Journeys (BCJ) which aimed to bring about transformational change in the children’s social care system, leading to better outcomes for young people, and to provide learning for the wider social care system. BCJ aimed to achieve these goals through collaboration with care-experienced young people and professionals based on a robust partnership. The project started in late 201S with agreement between Barnardo’s and Brent Council on a set of project

goals, a timeline, and expectations around the roles and responsibilities and resources of each core partner. Barnardo’s provided funding for a team (two project workers and one service manager, with support from an off-site Assistant Director) to be based on Brent Council premises where Brent would provide ‘in-kind’ resources like room facilities and staff support. The three key outcome areas were:

  • Outcome 1: Strategic Partnership with Care-Experienced Young People
  • Outcome 2: Viable Partnership Working Towards Outcomes
  • Outcome 3: Improvements in Children’s Social Care Systems

The ambition, and ultimate aim, of this partnership was to improve the children social care system to support young people to achieve “positive destinations”, a broader concept of positive outcomes for care experienced young people which went beyond the traditional focus on education, employment and training.

The partnership with Barnados ended in mid-2024, and this Practice Spotlight is focused on the successes, achievements and learning from our BCJ programme between 201S-2024 which has inspired and led us to introduce BCJ 2.0, the next phase in our “participation” journey with care experienced children and young people.

Our vision for BCJ 2.0 has been to use “co-design” as a foundation methodology for our ongoing participation work, using the key principles of relationships and investing time and resources in building trusting relationship, valuing lived expertise, sharing power, enabling reciprocity, supporting young people’s agency, setting realistic goals and sharing the outcomes of the work.

The challenges that have presented in the transition from BCJ to BCJ 2.0 are summarised below:

  • Maintaining the identity of BCJ to not lose momentum created and continue the legacy of BCJ
  • Young people responded positively to the ‘independence’ of BCJ from the local authority Participation Offer which struggled to increase membership during the initial stages of BCJ and moved towards more joint work later on.
  • How we were going to incorporate an offer for 25+ young people.

Governance of BCJ 2.0- what should this look like, what teams/services should be included, and how decisions would be made.

Details of actions, activities and initiatives designed to deliver on this commitment; description of the best practice implemented and delivered; securing buy-in across relevant teams, obstacles overcome, leadership, structures and budget to achieve the objectives, being sure to emphasise the relevant common themes referenced above

During the course of our BCJ partnership the following activities and initiatives were delivered:

  • ‘Test and Learn’ projects, using a co-design methodology, resulting in tangible resources and tools that have been inspired, developed and championed by care experienced young people. This has included: Welcome Packs for young people moving into semi-independent placements now part of commissioning agreements. Activity budgets for relationship building between key worker and young people. Pre-birth Assessment tool designed by Care Leavers who were parents which are now used within Brent’s pre-birth assessment work.
  • Social, educational and leisure activities
  • Co-designed and facilitated training for staff, carers and Ofsted
  • Power Groups: workshops or group activities that were designed and delivered directly by young people for young people, e.g. Vibes in the Kitchen, Brothers, Therapart
  • Events: Kiln Theatre-BCJ Showcase “Dear Social Services”, Listen Up, BCJ Fun Affair

As a result of our BCJ journey so far and the foundation established, our BCJ 2.0 have continued with a commitment to the key principles described in Ǫ1. Our achievements to date have included:

  • Brent Participation Strategy has been developed using similar ideological framework to broaden out this approach to participation across the wider CYP department and council.We have prioritised the retention of BCJ staff to create consistency for young people in the transition from BCJ to BCJ 2.0
  • We have developed and delivered paid employment opportunities for care experienced young people in different CYP roles: Ǫuality Care Ambassadors, Commissioning and Recruitment, Participation
  • BCJ 2.0 members have led changes to the way in which Corporate Parenting Committee (CPC) functions and engages with our care experienced young people. This started with a workshop led by young people for CPC members and BCJ 2.0 members to think about how CPC could change to create a space that fulfils its purpose and encourages collaboration with young people in a friendly, participatory, and relaxed way.
  • BCJ 2.0 members have made representations at CPC for Brent Council to support a motion to recognise ‘care as a protected characteristic’. This was agreed by members of the CPC and a motion was drafted and taken to Full Council in November 2024. This motion was unanimously passed.

The BCJ journey in Brent has been championed and supported by senior leaders from the very beginning, which has set the tone for the strategic partnership in the first instance, and now our transition into BCJ 2.0. This commitment has been instrumental as a driving force throughout

Delivering a programme like BCJ 2.0 requires buy-in from a range of teams and partners, including the Leaving Care service and individual Personal Advisors as direct coduits to providing information and encouraging young people to sign up and get involved, the Participation Team, the Brent Virtual School, and external partners from health and education.

Evidence that the best practice is having an impact; description of the effect on outcomes and how the best practice has made/is making a difference

BCJ 2.0 represents our commitment as a local authority to relational and anti-oppressive practice by being willing to shift power dynamics, value lived experience, and be present in shared spaces with care experienced young people as collaborators and equals. This has been evidenced in the recent changes made to our Corporate Parenting Committee structure led by care experienced young people and supported by Counsellors, our successful Care Leaver led campaign for recognising “care as a protected characteristic, and in the recent refresh of our Care Leaver Local Offer.

Outcomes reported included improvements to:

Social connections, relationships and support networks.

Many of the young people who were interviewed talked about the strong, meaningful relationships that they had developed with other Care Journeys peers throughout the course of the projects, and how important these had become to them. For several young people, this was the first time that they had been able to develop social connections with peers who shared their experience of the care system and for this reason they felt more understood and accepted within these new friendship groups.

“You all see each other for who you are rather than what’s happened to you.” (Young person)mental and physical wellbeing, confidence, sense of identity and self-esteem.

There is strong evidence that when young people established trust with Care Journeys staff, were entrusted with responsibility, and engaged in group activities and projects, they experienced increases in confidence and self-esteem. For example, in a survey conducted among young people in Brent, the majority stated that Care Journeys had helped them become a more confident person and enhanced their ability to advocate for themselves. Furthermore, there were examples demonstrating that young people felt more assured speaking up in group settings and during meetings with professionals.

“And when I stand back, especially there’s one particular young person, where before I’d seen her in a participation session […] she wasn’t that confident. And then fast forward, she’s involved in Care Journeys and I can see her, just the growth that she’s done. It’s really good. She’s going to go places.” (PA)

Skills, knowledge and understanding.

Young people who had been involved in projects like Alpha Labs said that they had developed a broader knowledge of issues that are present throughout the care system at a national level. Furthermore, they were not only aware of what problems exist, but had also developed an understanding of how their skills and experiences put them in a good position to help tackle these problems, which fed into a greater motivation to do so.

“You’ve got a unique ability to be able to help with these things cause you’ve lived it, it’s lived experience.” (Young person)

Pursuit of personal goals (education, employment and training and other positive destinations).

Care Journeys has also helped some young people to find out what they want to do in the future, guiding them towards clarifying their aspirations, supporting them with their motivation to pursue their goals and revealed opportunities that they had not previously considered available to them.

“It’s opened my eyes up to different opportunities. I now believe if I wanted to, I could start my own project like this.” (Young person)

The formal evaluation, Positive Destinations, found a range of positive outcomes for the young people who were substantially involved (such as attending several activities or being involved over a long time period), as these were the people who were interviewed or surveyed. Direct feedback from the young people involved is found in the final digest and outcome reports attached.

‘Young people participating in Care Journeys reported having developed more positive relationships with peers and staff, though there was mixed evidence regarding the impact on relationships with peers and professionals outside of Care Journeys. Increased confidence, self-esteem, and wellbeing was reported by many young people. Many also developed a better understanding of the care system and acquired useful skills. Some young people reported an enhanced sense of purpose and future goals, with anecdotal evidence suggesting support for transitions into EET.’

“We always are listened to […] They always went around in a circle, and they always made sure that each young person is given a chance to speak. […] They have definitely shown that we can work together towards a common goal, so it was a very positive experience for me.” (Young person)

‘It was not possible to directly evidence the impact Care Journeys had on the wider population of young people that were not involved or only marginally. There was the perception from staff, however, that Care Journeys inffuenced attitudes and behaviours among local authority staff and that care leavers were higher on the agenda.’

“In terms of raising the profile of young care-experienced people nationally and opening up these conversations, I think Care Journeys has done a really good job of that.” (Staff member)

Supporting Information:

• Positive Destinations final evaluation documents- Learning Digest 4 and 5
• Pre-birth Assessment Tool
• BCJ Activity Budget and Memory Boxes flyers
• BCJ Welcome Pack video made by young people- BCJ | Welcome Pack (vimeo.com)

London Borough of Bromley – THRIVE Therapeutic Service

Summary of project: In-house therapeutic service providing direct support to children and young people (who do not live with their birth parents) and their caregivers

Key Contact: Antony Moore, Team Manager THRIVE Therapeutic Serviceantony.moore@bromley.gov.uk

Read more about this project

Team: THRIVE Therapeutic Social Work Team

Main Submission:

THRIVE, which stands for Trust, Hope, Respect, Inspiration, Vision, and Empathy is the London Borough of Bromley Children’s Services internal therapeutic service.

The THRIVE Team provides therapeutic intervention and support to any child or young person and their caregivers known to Bromley Children’s Services who for whatever reason do not live with their birth parents. This includes adopted children, children looked-after (including those ‘stepped down’ from residential to foster care) and children cared for by special guardians, connected persons and private foster care arrangements.

Drawing upon a range of therapeutic modalities and utilising a trauma informed, systemic approach, the Team’s principal role is to provide direct work to children, young people, and their caregivers in instances where there is no recourse to alternative services such as CAMHS.

THRIVE’s principal role is to

  • Support children and young people to develop and strengthen attachment bonds to their adoptive parents and caregivers
  • Support caregivers to develop insight into and empathy in understanding the impact of early trauma and to develop ‘trauma informed’ parenting approaches
  • Support children and young people in moving from foster care to adoption, from residential to foster care and from foster care to birth parents via individualised transition plans

Team Development and Growth

The THRIVE Team initially developed from one therapeutically trained social worker providing therapeutic intervention to adopted children. In 2019, a second part-time social worker and team manager were also appointed, resulting in the forming of a team identity, and formalised with a clear Terms of Reference, referral criteria, referral pathway etc. with the THRIVE name also being adopted at this time.

As a care experienced adult, the THRIVE team manager was acutely aware of the need to provide therapeutic intervention to support the considerable number of traumatised children looked-after within the Borough, particularly given the lack of any alternative joined-up provision locally. In early 2021, CAMHS agreed to fund an additional THRIVE post for a year, specifically to work with Tier 1 and Tier 2 children looked-after to offset CAMHS waiting list.

The THRIVE team began to embed itself and was readily accepted by other teams as it grew reputationally, for example, to prevent placement breakdowns or support children successfully move from foster care to adoption and demand also continued to grow exponentially (the Team received 15 referral in 2020 and 74 referrals in 2023) and in 2022 and 2023 an additional three full-time practitioners were recruited and currently the Team consists of a team manager and 4 full-time and 1 part-time practitioners.

From the outset the THRIVE Team received formal therapeutic training to provide both validity and professional credibility and includes Dyadic Development Psychotherapy, VIPP, Therapeutic Life Journey Work (Richard Rose model) and Theraplay. The Team have received further training to deliver the Foundations for Attachment training.

All THRIVE staff receive monthly case supervision in addition to monthly specialist external supervision commensurate with the requirement to practice using DDP.
In January 2024, the Borough’s OFSTED inspection achieved ‘Outstanding’ in all areas across Children’s Services and included the following comment regarding THRIVE ‘The in-house THRIVE service provides effective therapeutic support for children and their carers, helping to offset long waiting times to access specialist child and adolescent mental health services’.

Additional Services and Roles
The THRIVE Team provides support for birth parents of adopted and looked-after children via its Birth Parent Support programmes and runs a Duty system two days per week to provide informal support to caregivers in addition to running yearly training programme for Bromley’s social care staff and caregivers.
THRIVE staff are actively encouraged the further develop their skills and knowledge by pursuing relevant professional interests both internally and externally.

Currently this includes:

  • Training and monthly supervision to mentors to support Bromley’s Virtual School Year 6 children looked- after Mentorship Scheme.
  • Monthly group supervision to Bromley’s Children’s Services Staying Together Team
  • Specialist CSA Consultation to safeguarding to colleagues regarding CSA and harmful sexual behaviour.
  • Supporting NHS England to develop and project manage specialist resources for children under 8, children 8 – 12 who have been victims of sexual abuse and harm plus a support resource for parents and caregivers (see attached).
  • Running a monthly evening support group for adoptive parents in Bromley
  • THRIVE Team Manager acting as Clinical Lead for Bromley for the LIIA/IFS Your Choice programme

Training Provision
The THRIVE Team additionally run a yearly training programme both for colleagues within Children’s
Services and adoptive parents and caregivers as follows:

  • Trauma Informed Practice training days
  • DDP Awareness training days
  • Thinking Therapeutically for Social Work Practice training days.

The THRIVE Team runs the 6-week DDP/PACE based Foundations for Attachment training programme for adoptive parents and caregivers.

In addition to the above, a THRIVE practitioner leads on delivering Trauma Informed Training via the use of virtual reality headsets. This has included working in collaboration with the Virtual School to deliver training on trauma and attachment to a pastoral team at a local primary school and is due to be rolled out to both other teaching staff and school police liaison officers within Bromley in summer 2025.

THRIVE’s Effectiveness Example

The Team recently concluded a piece of work with four children who were placed in the care of their grandparents having witnessed their mother stab her partner. The mother was charged with attempted murder and remanded. The grandparents had planned their retirement and were non-committal regards caring for the children longer term, particularly as the children were displaying dysregulated behaviour in response to their trauma and distress. The grandparents were concerned not to further exacerbate this and chose not to discuss the incident and effectively silenced the children from raising the issue.

Two members of the Team co-worked the case via a combination of individual and group sessions over a period of nine months. DDP was undertaken in enabling the grandparents to understand the impact of what the children had witnessed and to utilise trauma informed parenting strategies in addition to encouraging them to give the children ‘permission’ to talk and ask questions about this. A combination of DDP and therapeutic life story work was undertaken with the children in enabling them to develop a consistent shared narrative about, and make sense of, the incident and begin to process their trauma. Whilst the children were reconciled that they could not return to their mother’s care, they were reassured as to her well-being when contact was reestablished.

This resulted in a significant reduction in the children displaying trauma response behaviours and increasingly secure attachment bonds to their grandparents. The grandparents were positively assessed as connected carers and chose to care for the children long-term.

The above cites one example of the positive impact of THRIVE’s intervention, which is measured qualitatively via feedback, however we have recently begun to administer SDQ’s and going forward will additionally have a quantitative measure of THRIVE’s effectiveness.

Benefits of an In-House Therapeutic Service

  • Management oversight and operational control – quality and effectiveness of service.
  • Potential for greater integration into wider LA operations and aligned with corporate plans.
  • Dual Therapist/Social Worker experience of THRIVE staff – positive support and influence with colleagues to practice from a ‘trauma informed’ perspective
  • Trust – referring social workers know who and what they are getting – increased social capital/knowledge sharing.
  • Flexible and responsive to need – can ‘parachute in’ to provide immediate support.
  • Clear and effective communication inc. using same recording system.
  • Potential savings cost and time – reduced bureaucracy and operational duplication.

Supporting Information:

Please see below as examples of the contribution THRIVE made to the development of booklets for children who are victims of CSA and supporting guidance for caregivers.

Whilst this is not THRIVE’s ‘bread and butter’ work, it does provide an example of THRIVE’s commitment to support other initiatives both internal to Bromley and externally with both the THRIVE Team Manager and a staff member having a significant degree of involvement in the development of the booklets.

London Borough of Camden – Systemic Integrative Treatment (SIT)

Summary of project: SIT is a cost-effective, family-centered intervention designed to address severe behavioural challenges in young people aged 8–16 by empowering caregivers to restore parental authority and prevent or reverse out-of-home care placements.

Key Contact: Emma Sainsbury, Head of Business Development and Partnerships, emmasainsbury@brandoncentre.org.uk

Read more about this project

Main Submission: Brandon Centre developed Systemic Integrative Treatment (SIT) in 2017 to support families of young people aged 8–16 with persistent, moderate to severe behavioural challenges. Building on the Centre’s 14 years of experience delivering Multi-Systemic Therapy (MST)—including leading the UK’s first MST clinical trial in 2003—SIT was designed to address complex behaviours such as violence, school refusal, absconding, substance misuse, criminal and sexual exploitation, self- harm, and harmful sexual behaviour, within the context of the UK’s social and healthcare systems. SIT empowers parents/carers, including foster families, to reduce the young person’s behavioural challenges, thus preventing them from entering costly and often traumatic out-of-home care placements. Additionally, SIT facilitates family reunification for those already in care, enabling safe, sustainable returns home.

SIT stems from an urgent need to address the root causes of severe behavioural issues while mitigating the emotional and financial toll of high-cost out-of-home placements. Residential placements such as foster care (£30–70k/year), children’s homes (£150–250k/year), and mental health inpatient units (£100–150k/year) can be expensive, traumatic and disruptive. In contrast, SIT offers a cost-effective alternative, with annual treatment costs ranging from £13,780 to £19,512, aiming to keep the child at home.

SIT is successfully delivered in Camden, as part of Brandon Centre’s ‘Minding the Gap’ contract. It is also delivered in several other London boroughs.

Model:

SIT was developed in accordance with NICE guidelines for treating conduct disorders and harmful sexual behaviours. SIT empowers parents to regain control over their child’s challenging behaviour, focusing on building upon existing strengths while equipping them with the tools and confidence to deal with challenges.

SIT works across multiple systems—including schools, peers, and the wider community—where these behaviours occur, creating a holistic and integrated approach.

The SIT model incorporates a range of evidence-based therapeutic approaches, including structural and strategic family therapy, behavioural therapy, cognitive behavioural therapy, solution-focused therapy, and psychoeducation. SIT is delivered through two-phases across 12 months:

Phase One (6–8 months)

During this phase, a bespoke, home-based treatment programme is provided. Therapists visit families two to three times per week, working flexibly with families’ schedule. Sessions focus on understanding and addressing the root causes of behaviours, implementing strategies to de- escalate crises, and reinforcing positive behaviours. A 24/7 telephone support line is available to parents/carers, providing real-time guidance for managing challenging situations and adhering to behaviour plans. SIT takes the clinical lead for addressing the young person’s behavioural issues and works closely with other services, such as social care and CAMHS, to coordinate comprehensive care and ensure the young person can remain safely at home.

Phase Two – (up to 12 months total)

This phase includes booster sessions and check-ins with families and professional meetings and consultation. These activities reinforce the progress made during Phase One and provide continued support to maintain positive outcomes over time.

Structure

Given SITs complexity and intensity, therapists maintain a small caseload of four families at a time. Therapists receive weekly one-to-one and weekly group supervision to collaboratively address challenges and develop strategies. These support structures are integral to managing the high-risk nature of the service and maintaining a consistent standard of excellence.

Obstacles and Buy-In

For many families, particularly those whose children are on the edge of care with social service involvement, there can be a deep mistrust of services or feeling overwhelmed. SIT helps to build trust with parents/carers through our collaborative approach, ensuring their active participation.

Cross-agency collaboration has been critical to SIT’s success, enabling a unified approach to addressing complex needs and reducing fragmentation in service delivery.

Systemic Collaborations

SIT adopts a holistic, systemic approach by engaging the broader network of those involved in the young person’s life. SIT collaborates with schools, social workers, peers, communities, shops, police, and sports clubs, working to secure buy-in, address challenges, and align efforts to support the young person effectively and consistently.

In Camden, strong partnership working extends to commissioning and referral processes. Camden commissions 10 families annually, with Brandon Centre working closely with NHS ICB commissioners, Social Care and CAMHS to identify young people on the edge of care with behavioural difficulties. Together, we address barriers preventing progress, such as issues with education placements, housing, or other systemic challenges.

Evidence

SIT’s effectiveness has been independently validated through a comprehensive evaluation conducted by the University of Hertfordshire in July 2023, funded by the Youth Endowment Fund (YEF). This study confirmed that SIT delivers significant and measurable improvements in child behaviour, family functioning, and overall well-being. Key outcomes include enhanced family stability, reductions in youth offending, and reduced emotional and behavioural difficulties— critical areas for those on the edge of care.

Recent outcomes data for 2023-24 reinforces these findings:

  • 87% of young people were in full-time education by the end of treatment, despite starting with significant educational disengagement or attendance challenges.
  • 88% of young people who had been placed in out-of-home care due to challenging behaviours successfully returned to their families.
  • 100% of young people engaged in SIT treatment had no further offenses during SIT intervention.
  • 84% of families reported their child remaining at home, attending school, and actively participating in education during a six-month post-closure follow-up.

Voices

We receive outstanding feedback from families and professionals through our service questionnaires. 100% of families report they would recommend SIT. They felt heard, respected, and believed the therapist worked them effectively with them to address the problems.

Families Feedback

  • “The intervention has resulted in such a massive transformation, it’s extraordinary”
  • “I am eternally grateful for SIT. It has transformed my child’s life and changed their entire trajectory”

Professionals Feedback

  • ‘The SIT therapist working with this family has made more progress than any other professional involved with this family and they have had a long history of professional involvement.”

Conclusion

SIT addresses the multifaceted behavioural challenges faced by edge of care young people. It reduces family breakdown and the young person’s behavioural challenges. Camden’s whole system working and collaborative approach puts the best support in for young people while also avoiding very costly out-of-home placements.

London Borough of Redbridge- Enhancing outcomes for looked after children

Summary of project: Our project is designed to improve the range of outcomes and resources and interventions available
across a range of partners for our children looked after

Key Contact: John Anthony, Operational Directorjohn.anthony@redbridge.gov.uk

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Team: Children Looked After

Introduction
The Children Looked After (CLA) Project is a high-impact programme launched in February 2023 to reduce the number of children and young people in care while improving outcomes for those already in care or transitioning out. The project involves key managers and frontline staff from across Corporate Parenting and Early Help & Prevention services to track data-driven objectives and is chaired by the Director of Children’s Services. The initiative focuses on delivering better family support, improving placement stability, and ensuring financial sustainability.
Facing increasing pressures—rising placement costs, resource challenges, and the growing need for local sufficiency—the programme consolidated 16 workstreams to streamline processes, enhance user experience, and achieve £2.56 million in savings by December 2024. The CLA Project reflects Redbridge Council’s strategic ambition to prioritise the well-being of children and young people, recognising that stable placements, family reunification, and timely
intervention are key to improving outcomes.
This initiative also addresses systemic challenges through innovation, such as the Mockingbird Pilot for stabilising our local sufficiency in Fostering, and establishing a dedicated clinical team to offer bespoke mental health interventions to support children’s well-being and placement success.

Actions, Activities, and Best Practice Implemented

The CLA Project operates under a robust governance framework, delivering its objectives through 16 integrated workstreams. Key actions include:

Placement Stability and Quality Assurance

  • A dedicated Placement and Brokerage Quality Assurance team was established to monitor placement standards, resulting in improved oversight and accountability.
  • The Mockingbird Pilot was launched to provide foster carers with a supportive “constellation” model, preventing placement breakdowns.

Family Support and Reunification

  • The Family Reunification Team is working to successfully reunify children with their families, resulting in significant emotional and financial benefits.
  • A dedicated Non-CLA Housing Pathway was created to support 16- and 17-year-olds, ensuring vulnerable young people avoid unnecessary entry into care and tracking interventions required outside of Southwark Judgment proceedings.

Clinical Intervention for Children Looked After

  • The creation of a CLA Clinical Intervention Team has facilitated specialist in-house mental health support. Clinicians are co-located with CLA social workers to provide integrated care. This has led to measurable reductions in escalations and improved placement success rates.

Financial Oversight and Innovation

  • Rigorous financial tracking ensured the programme achieved £2.56 million in targeted savings, with an excess of £0.487 million delivered to date.
  • Proactive measures, such as block booking placements for 16- and 17-year-olds and prioritising fostering recruitment, mitigated cost pressures while ensuring sufficiency

Addressing Disproportionality

  • Research project investigating the disproportionate overrepresentation of Black children in care has led to a pilot scheme in local schools (focusing on wards with the highest level of Black/ Mixed Ethnicity residents) to introduce positive activities for children aged 7-12 and aims to de-escalate cases that could lead to care proceedings.
  • Pre-Birth Panel working closely with identified high-risk pregnancies, including vulnerable care-experienced parents, to prevent care proceedings.

Securing Buy-In and Overcoming Obstacles

  • Leadership and Governance: Monthly board meetings ensured clear reporting lines, accountability, and strategic alignment under the Director of Children’s Social Care a senior sponsor.
  • Collaboration: Integration with services such as SEND, CAMHS, and external partners strengthened interdependencies and maximised impact.
  • Risk Mitigation: Challenges, including resource gaps and rising unit costs, were addressed through strategic contingency plans and close monitoring.

Evidence of Impact

The CLA Project has delivered significant outcomes across stability, reunification, and cost savings:

Placement Stability and Family Outcomes

  • The Mockingbird Pilot has already prevented one placement breakdown, with ongoing support to maintain stability for foster families. In one recent example, a carer was close to giving notice for the child in her care as she did not feel she could support the child or manage his behaviour.
  • The Mockingbird Hub Coordinator stepped up the level of support and is contacting the carer daily, taking him to soft play weekly to develop her relationship with him to then offer a sleepover to give the carer the break needed and enable the child to develop friendships further within the Mockingbird constellation.
  • The Family Reunification Team achieved tangible success, with early data projecting £1 million in cost avoidance by 2025.

Improved Service Provision

  • Monthly quality assurance visits ensure placement standards are rigorously monitored, resulting in better care experiences for children.
  • The Non-CLA Housing Pathway has diverted vulnerable young people into appropriate housing, supporting independence and reducing unnecessary care placements.
  • The Pre-Birth Panel has improved lead-in time for intensive Early Help work with vulnerable pregnancies, preventing care proceedings.

Voice of the Child

We have captured their voices through a variety of mediums notably our Children in Care Council and feedback from our IROs and Foster Carers. The consistent themes within these voices have been the leadership in Redbridge cares and is aspirational about the child in their care. Another theme is that despite the challenges of resources, the social workers and the reviewing officers are tenacious and child focused. The Children in Care Council regularly feedback that senior leaders and council members are responsive, engaging and demonstrate a clear commitment to the principles of Corporate Parenting.

Evaluation Against Criteria

  • Originality: The CLA Project integrates innovative solutions like the Mockingbird fostering model, Pre-Birth Panel, and the newly established Family Reunification Team, addressing root causes of instability while reducing care costs. The research project investigating the disproportionate overrepresentation of Black children in high-tariff services addresses a national issue with locally targeted preventative solutions.
  • Making a Difference: Tangible outcomes include improved placement stability, successful family reunifications, and significant cost savings to reduce social care overspend and create more budget for social work recruitment.
  • Measurable Outcomes: The programme is on track to deliver £2.56 million in savings, with evidence of improved well-being and stability for children in care.
  • Transferable: Key initiatives, such as the Mockingbird Model, clinical intervention teams, and family reunification practices, are scalable for other local authorities seeking to improve CLA outcomes.

Conclusion

The Redbridge Children Looked After Project demonstrates how strategic leadership, innovation, and evidence-based interventions can drive transformational change. By addressing placement stability, prioritising family reunification, and enhancing mental health support, the project has delivered measurable improvements for children and young people while achieving financial sustainability.

This initiative serves as a blueprint for other local authorities, proving that ambitious, integrated approaches can deliver better outcomes for children looked after and their families

London Borough of Richmond and Kingston – (In-house) Outreach Support Service

Summary of project: The Housing and Outreach Support Team (HOST) works innovatively to provide creative and tailored support where children are on the edge of care.

Key Contact: Caroline Lisa, Head of Housing and Outreach Services caroline.lisa@achievingforchildren.org.uk

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Team: Housing and Outreach Support Team (HOST) – Targeted Support

Main Submission: The Housing and Outreach Support Team (HOST) works innovatively to provide creative and tailored support where children are on the edge of care. The Targeted Support Service provides outreach services to young people, children and families who require additional 1-to-1 support for a time-limited period. This may be a one off session of support or for a few weeks.

Our ambition is to empower young people and families to develop the strategies and skills they need, often at a time of escalation or crisis. Our outreach workers are not social workers but work in close partnership with social work colleagues to address specific goals and tasks. We are able to meet with families, working alongside them during their day to support their routines and see how family life is as it happens, whether this is early morning with school run, throughout the day, or with bedtime routines. Having a different role to a social worker, our workers find families can sometimes build a different rapport and be open to several hours of support during the day. We provide support across the evenings and weekends if needed, where we then give feedback to our social work colleagues to give more detailed account of what is working well, as well as highlighting continued safeguarding concerns.

We provide tailored and creative support solutions, working with our colleagues in social care to discuss the goals and tasks required to ensure families are empowered to develop skills needed. We offer:

  • Respite for carers (parents and foster carers) by taking child(ren) out of the home environment, often over the weekend and to give children positive experiences during this time to support with their social and emotional development
  • Unannounced home visits – which include weekends and evenings or supervised contact
  • Supporting excluded children back into positive re-engagement in their school environment or alternative provision.
  • Escorting children to and from school and help managing behaviour in the home
  • Accessing and engaging with mental health, physical health and/or drug & alcohol services

There were ongoing concerns for two siblings who had experienced trauma from a domestic violence relationship and mother’s substance misuse. They were placed in their grandmother’s care under a Special Guardianship Order. However, the mother, who also had significant mental health issues, was still staying in the grandmother’s home, and she was facing homelessness if asked to leave the property.

Concerns around the chaotic home environment with mother still living there continued, with the grandmother struggling to meet the children’s basic needs. It was due back into the court arena for removal of both children under neglect.

Outreach enabled the mother to present as homeless and supported her to access food vouchers and to settle into hostel accommodation. They then also worked with the community mental health team to ensure a care package when mother’s mental health declined after having to leave the family home. They provided support to apply for Housing Benefit and Council Tax as well as Universal Credit.

Outreach liaised with schools/health/sensory smart/GP to get all assessments booked and supported grandmother to ensure attendance. They also also ensured access to holiday clubs for respite and provided practical support and strategies to provide new routines in attending school after the mother left the home to work on stabilising the home environment.

Outreach finally worked with the local housing department, requesting appropriate housing having been notified of an empty property on the estate. This meant no big transitions /change of schools for children.

When the case was reviewed, the court was happy that the mother was supported to be placed in a hostel with support in place and that the toxic environment due to mothers’ manic episodes and substance misuse had significantly reduced. School attendance had risen and medical appointments were being met meaning grandmother was again meeting the children’s basic needs with the support put in place by the outreach worker.

The court agreed for the grandmother to have ongoing support by the outreach worker and recognized the huge difference this support had made.

Testimony from allocated social working in partnership with the outreach worker:

  • “There are no words to describe the amazing work done by [the worker]. Thanks to her, this family was offered a 3 bedroom house. She really did a fantastic job in putting support in place”.
London Borough of Waltham Forest – Mockingbird Service

Summary of project: The Mockingbird Family Model, a well-known fostering approach popularised in the US, has been implemented at Waltham Forest to address specific fostering needs on the principle that “it takes a village to raise a child”

Key Contact: Niam Manansala, HR Project Support, Niam.Manansala@walthamforest.gov.uk

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Team: Fostering and Adoption Service

Partners: Leyton Orient FC and Leyton Orient Trust

Main Submission: The Mockingbird Family Model is a well-known fostering model which was popularised in the US. Under licence, the Fostering Network has delivered the scheme in the UK in partnership with organisations such as local councils. Waltham Forest is one such council and we have implemented this scheme to help meet our unique fostering needs.

Since 2019, we’ve launched five constellations totalling 43 families and 52 children and young people. Each constellation consists of a group of satellite families who work together to support the young people in their network, embodying the principle of “it takes a village to raise a child.” The Mockingbird constellations are made up of diverse groups of carers. Many foster families are of Black Caribbean, Black African, or South Asian heritage, while their children are from an even more diverse range of backgrounds, broadly reflecting the largest demographic groups in our community.

The most recent constellation was launched in September 2024 following the success and uptake of previous constellations. The constellations are regularly reviewed against their size, activity, structure, and feedback from carers and children. Each constellation consists of a Hub carer who leads the constellation and manages the relationships between the satellite families and young people. The Hub home provides opportunities for sleep overs for children and young people. The constellation families, led by the Hub carer, organise activities and share caring responsibilities to enrich their children’s lives as well as their own. There is also a liaison worker attached to each constellation who is a Waltham Forest social worker overseeing the network, ensuring the arrangements and support for the foster children are robust.

Outside of the constellations, our Mockingbird Project Lead liaises closely with an assigned “Mockingbird coach” from the Fostering Network to organise Mockingbird Awareness Days and to progress the launch of further constellations.

In the last year, birthdays were celebrated, activities were enjoyed, and difficult conversations had. Some highlights were:

  • One constellation had their annual weekend away in Bournemouth, giving time for the constellation to bond away from the city.
  • Another constellation hosted a neighbouring borough’s Mockingbird lead and one of their Hub carers to show them how monthly meetings take place; their feedback showed it was an empowering learning experience.
  • One Hub carer provided support to a satellite carer and a young person which saved their alternative home living arrangements, reminding us of the importance of a proactive Hub carer.

To ensure carers have the skills to care for their foster children, constellations have the following support in place which their liaison worker can help facilitate:

  • Monthly meetings to reflect on the health of constellation and to coordinate future plans. These have occurred online and in-person, including at a Hub home.
  • NEST Project: our young people can join activities organised by the Foster

Network to meet with other youth in the national Mockingbird programme. This is facilitated by a liaison worker completing a form on behalf of the interested person.

  • Learning and development: our CORE training includes essential modules on Family Time, Child Protection and Safeguarding, and Delegated Authority, which foster carers are expected to complete at least once. Additionally, we offer training on topics like Autistic Spectrum Disorders and the PACE Model of Attachment.
  • The Fostering Network also provides the Skills to Foster course, available both online and in-person, mandatory for all foster carers during their approval process.
  • Foster Carer Forums: These are quarterly in-person discussions open to all foster carers, Mockingbird or not, focusing on anything from the Alternative Home Referral process to our MOSAIC case management system, among other topics. Refreshments are offered and it is an opportunity to learn with and meet other carers.
  • Mockingbird Champions: These are foster children who have signed up to be involved in the recruitment process of the Hub carers before they are appointed, giving them a voice in the process that translates into suitable constellation leaders.

There are three particularly distinct elements of the fostering service existing alongside our Mockingbird programme. The first is our strategic partnership with Leyton Orient FC and its community arm, the Leyton Orient Trust. As a Fostering Friendly employer, the club has adapted its HR policies to support foster carers employed there, while also furthering our foster carer recruitment efforts, including a high-profile campaign where their stadium became a platform for fostering awareness. During a match, the Cabinet Member for Children and Young People, a local foster carer, a care experienced young person, and our Corporate Director spoke at half-time, while the club amplified the message through social media and press releases to their substantial 100k follower base. The impetus of this partnership was when we both joined the Fostering Friendly scheme hosted by the Fostering Network.

Another unique aspect is our innovative use of Department of Education funding to improve foster care recruitment and retention. Waltham Forest leads the Local Community Fostering (LCF) recruitment Hub for Greater London East, a collaboration of six northeast London boroughs. The benefits of an inter-borough body include maximising outreach and improving our ability to match potential foster carers to the right child for them. DfE funding was also used to launch its newest Mockingbird constellation, which the DfE visited in October 2024. The DfE noted that Mockingbird supports placement stability, fosters a sense of belonging, and provides peer support for both children and foster carers.

Finally, Waltham Forest provides comprehensive financial support for foster carers, including up to 66% Council Tax reduction for borough residents and a payment toward Council Tax for non-residents. Additionally, foster carers receive weekly remuneration of up to £582.50 and a fostering allowance of up to £310 per child, depending on age. These benefits, approved by Cabinet, are designed to address financial barriers and enhance the recruitment and retention of foster carers during challenging economic times.

Statistical results are clear: from April 2023 to September 2024, we’ve had a steady average of 117 foster carers, and five new fostering approvals from April this year with more in assessments before the end of the approval year March 2025. Further, there has been a 70% increase in enquiries which, while only a small percentage convert into foster carers, increases the awareness of fostering services which may lead to future carers through word of mouth.

Quantitative results are even clearer. One Hub carer said this:

  • Managing S, a 16 year old young person to move from one family to another within our constellation is a real testament to Mockingbird in operation. Without having this set up of support, there would have been no consistency and stability in the alternative home arrangements

Three children shared these comments:

  • I like living with my foster family. They look after me, make me feel special and like a member of the family. My foster carers help me understand my feelings. They make me laugh and help me see things aren’t as bad as I thought
  • Living here is genuinely homely. It feels like my home and is my home. I feel understood through hard times and I know I’m always going to loved and supported
  • They (foster carers) are a nice friendly family who make you feel comfortable as if it’s your own family. They take care of you as if you’re their own blood child and I get to meet other children too

Mockingbird is now an essential feature of our fostering service, enriching the lives of both children and carers in the constellation, and given the national and local data available we can only see one direction: expansion.

Supporting Information:

Picture 1: Speaking at halftime at Leyton Orient’s Gaughan Group Stadium. Second from the left to the right: Tye, a care experienced young person; David, a foster carer; Cllr Kizzy Gardiner, Cabinet Member for Children and Young People; and Daniel Phelps, Corporate Director of Children’s Social Care 
Picture 2: one of our constellations, named Jumoke, celebrates its second anniversary
Picture 3: Parents of the Jumoke constellation celebrating with a meal 
Pictures 4 and 5: Constellation get-togethers  
Pictures 4 and 5: Constellation get-togethers  
London Borough of Waltham Forest – Edge of Care Service

Summary of project: The Edge of Care service at Waltham Forest started in 2022 to address the complex needs of children in care or at risk of entering the care system, including by supporting their families

Key Contact: Niam Manansala, HR Project Support, Niam.Manansala@walthamforest.gov.uk

Read more about this project

Team: Edge of Care team

Main Submission: The Edge of Care (EoC) service at Waltham Forest started in 2022 to address the complex needs of children in care or at risk of entering the care system, including by supporting their families. Our Edge of Care practitioners initiate daily conversations with young people and their families to understand the barriers they face to a positive home environment, providing various interventions to realise healthier outcomes. The team also makes recommendations to the social workers serving the residents, complementing their interagency work with deep personal insights into the individuals that make up a family. An Out of Hours service recognises that, as one practitioner put it, “families are not in crisis from 9am to 5:30pm… weekends and holidays are when problems are most likely to flare up.” Staff are therefore on-hand over weekends and evenings to deescalate conflict on short notice, including by working closely with the Emergency Duty Team.

Last year, 97 young people had been referred to EoC. Black ethnicities were overrepresented in this group, although the overall demographic was broadly reflective of users of social services. Serving these referrals is an efficient team of ten, recently expanded to meet the increased yearly demand since the service’s inception. Their success was recognised in the 2023 Waltham Forest Staff Awards, where a cross- organisational board recognised the manager and his team for their service:

Francis will endeavor to go the extra mile to support and encourage his staff and families alike, to empower them to achieve their full potential. Francis works to create positive attitudes within our team which impacts positively on boosting team morale.

This enthusiasm and commitment of the team is reflected in their results. Our 2023 annual report counted 31% of closed cases stepped down, including reducing the number of child protection cases by 44%. 59% of closed cases remained at the same level of risk, while only 10% were stepped up. Another way of expressing our team’s success is through our recent Ofsted inspection: our Children’s Services received an overall “Good” assessment from Ofsted – rising to “Outstanding” in the experiences and progress of children in care. The external inspectors commented:

  • Children and families benefit from a highly flexible and creative edge of care service. Practitioners work closely with the emergency duty team, providing a crisis response out of hours alongside a wide range of planned interventions and activities. Edge of care plans are well coordinated, complementing wider child-in-need and child protection planning. Parents take part in a range of workshops, helping them to better understand and support their children’s needs.

Further, our proactive management identify areas for innovation:

  • Leaders respond effectively to areas for further development, gaps in services or new challenges. They have commissioned a further evidence-based intervention in recognition of the need to further support the needs of families of primary school-aged children. This complements the long-standing support for adolescents and the work of the edge of care service.

The service conducts its challenging yet impactful work through specific interventions:

  • Delivering highly interactive sessions tailored to the families’ needs, refreshing their understandings of healthy communication, individual trigger points, de- escalation techniques, and their relationships to one another (genogram work). These sessions are interwoven into other council programmes showing a high degree of collaboration between EoC and other services. For example, the Healthy Relationship Awareness presentation is given quarterly as part of Youth at Risk workshops run by the Youth Offending Service and our team help deliver parenting programmes as part of the Strengthening Communities’ project run by Early Help.
  • Providing advice directly to parents and young people including on helping young people continue education or enter work.
  • Facilitating positive activities in line with the mantra, “Leading through interests.” This recognises that sensitive conversations, especially involving young people, are made much easier when done alongside activities which bring people together – whether that is tennis, boxing, or sharing a particular food
  • An impactful part of our offer is giving young people free access to Leytonstone Leisure Centre, a local council-owned facility with a state of the art gym and pool. This was arranged through an agreement between our service and the Centre’s management, and the discounted membership fees are paid from our budget. Given the financial climate and the principle that exercise is a healthy outlet for youth, this free-of-charge provision is a core feature of our strategy to improve the mental wellbeing of our youth and even forms part of their exit plans from the service. As stated above, Ofsted has recognised the quality of our planning
  • An Out of Hours service underpinned by a rota system ensuring consistent staffing. There are permanent sessional workers who cover weekends, and our family support plans include signposts to the Emergency Duty Team to ensure as close to round-the-clock support as we can manage
  • Referring families with historic domestic violence trauma to trauma and counselling therapies after the EoC team was appropriately trained
  • Mediation between parents and their children, and welfare checks both as part of EoC plans and as needed

Alongside these unique strengths, there is a proactive desire to improve as pointed out by Ofsted’s comment on our leadership.

  • While we have established key metrics for measuring our success3, and record the actions taken during a case including signposting4, more nuanced data analysis is needed to inform service planning
  • We should establish more defined referral pathways to partner organisations, whether they are local clubs and community groups, charities, the DWP, or specific NHS services

The below testimonial is a good summary of our hands-on work, showing the fruits of our robust planning, close working with families, and the perceptiveness of our staff. This testimonial was written by a social worker of 5 years, praising how the severity of the case was stepped down and a positive outcome for the youth attained.

“I have to commend the hard work that you and Edge of Care worker Angelique have done on this case. You have analysed D’s needs, escalated to PLO, and the intervention correctly addressed the issues of concern, you have also evidenced progress via observations and feedback of D’s behaviour, wishes and feelings and some alcohol testing of the mother. In addition, the after care plan of seeking a short break for the mother, and the plan to support the mother’s abstinence and parenting skills is most appropriate. The outcome of your intervention has led to exiting the PLO, stepping down to CiN but more importantly a positive change in D’s lived experience. Well done!”

Equally important is the voice of the family, and two testimonies speak to the hopeful and informative interventions conducted by our staff.

“We as a family very much feel that Angelique has made such a positive difference to our home. We are so happy to have had her in our lives. The future is bright!”

“Angelique has made a huge impression on T in particular. We have all learned a lot during our sessions. Thank you so much for all your help.”

Supporting Information:

London Borough of Southwark – SpeakerBox and The Innovation Project

Summary of project: When you are younger, SpeakerBox is a group where you do activities. As you get older, you realise that it is so much more than that. It is a movement. A collective. SpeakerBox amplifies the voices of children and young people with care experience. (quote from care experienced young person).

Innovation Project Ekta and Jacqui founded the Innovation Project which is a grass roots approach to changing the way we practice and how senior managers make decisions about services for young people. It is a collaboration of care experienced young people, parents with experiences of children’s services, social workers, team managers and independent reviewing officers. The group votes on which ideas to take forward and involves other areas to help create change.

Key Contact: Helen Woolgar, Assistant Director – Helen.woolgar@southwark.gov.uk

Read more about this project

Team: Children’s Rights and Participation Team,

In Southwark, one of London’s most vibrant and diverse areas, there is a special project called SpeakerBox. SpeakerBox is Southwark’s Children in Care Council (CICC) and gives young care experienced people the chance to speak up, share their stories, and make a real difference. This project is all about helping young people feel heard and valued in their community. SpeakerBox is run by young people, for young people aged 5 to 25 in Southwark. It’s a place where they can develop new skills, get creative, and talk about things that really matter to them. Whether it’s making podcasts, videos, or blogs, SpeakerBox gives young people a chance to share their opinions and have their voices listened to. It’s all about helping them get involved in their community and show others what they care about.

Partners: Speakerbox, the Family Council, Parent Advocates and Staff Members

Main Submission:

Speakerbox began 21 years ago and has continued to evolve over time. There are now 2 children’s rights and participation officers (CROs), Dechaun Malcolm – who works primarily with the 13 – 25 age group and Ekta Gupta who works with the under 13s and young people with special educational needs. In 2023/24 there were 1005 episodes where young people engaged in SpeakerBox.

We initially built SpeakerBox membership through activity based events and consultations with young people but what was missing was young people’s voices consistently being heard by senior managers and meaningful change to practice and services occurring as a result. When changes were made they weren’t always communicated back to young people so they weren’t always clear how their voices were heard and acted upon. Having two CROs has enabled space to recalibrate how we work together with young people, we have a stable membership of around 35 young people and we have made the decision to reduce the amount of activities we offer and focus on SpeakerBox being an intentional space with a strategic focus and strong links to senior managers across Southwark Council and not just within Children’s Service. The messaging is that ‘Corporate Parenting’ is the responsibility of everyone who works for Southwark Council.

Young people have voted to move away from having one chair and they have organised themselves into groups based on different themes and interests with each one having nominated representative. One challenge we have faced is how we use young people’s voices without re-traumatising them. We were initially involving young people in a variety of in-person training sessions but we were concerned that they were having to re-live their often very traumatic experiences through re-telling their stories. So we have now moved towards using other methods such as films, podcasts, music, newsletters and artwork.

We enhanced the engagement with senior leaders across Southwark through having a group of young people attend the Director’s Forum and present their top priorities as young people in care and care leavers. This helped departments to think about what they could offer as a Corporate Parent and young people felt seen and heard. We have now had offers from many Directors including Housing, Environment and Leisure and our call centre to work in partnership. As a result young people have been offered ring-fenced employment opportunities and free leisure activities and opportunities.

Innovation Project Ekta and Jacqui founded the Innovation Project which is a grass roots approach to changing the way we practice and how senior managers make decisions about services for young people. It is a collaboration of care experienced young people, parents with experiences of children’s services, social workers, team managers and independent reviewing officers. The group votes on which ideas to take forward and involves other areas to help create change. One of the projects young people voted as most important was around equity across teams and services when it comes to finances and understanding financial rights and entitlements. The finance service have been meeting with young people to explain their entitlements and are co-designing an information sheet with young people, parents and social workers. Young people have taken the lead with pitching for innovation money funds for specific projects and are awaiting an outcome. The innovation project report in regularly to senior managers to ensure that there is buy in to the project and learning from it.

Shaping Services: Young people have been involved from the very beginning of Southwark setting up their own Children’s Homes. They were involved in building and garden design, furnishing, naming the home, designing artwork, the documentation for Ofsted registration and creating the young person’s guide. They also sat on the recruitment panel for the residential manager and all of the staff.

Funding has been provided to furnish and decorate a section one of our buildings so young people have a space they can call their own and it is part of our new CareLeavers Hub. Young people were consulted about how the space should look and a cartoonish captured their vision for the hub in a beautiful piece of art which has been framed and displayed. Young people are regularly given paid opportunities to be part of consultation groups both within and external to Southwark. Some recent opportunities include meeting with the CLA nurses to design materials to promote health assessments and how they can encourage greater attendance and dispel myths and fears; meeting with sexual health services to think about how to design the Careleavers Hub, meeting with another borough to give feedback on setting up services for UASC.

Cooking Group for young people with Special Educational Needs
Ekta has been running a cooking group for 14-25 year old care experienced young people who have an Education and Health Care Plan (EHCP) or are in the process of being assessed for one. We collaborate with Bread Ahead Bakery and support 10 young people every fortnight during term time to engage in a 2 hour cooking session. Young people have made pizza, brioche, focaccia and various other delicious things. The session helps young people to develop new skills, become more independent, to follow along with instructions and to meet other young people in a relaxed setting. It is absolutely joyful watching their faces as
they marvel at what they have created! The feedback has been incredibly positive and we always have a waiting list for each session. Young people who have attended the cooking group have grown in confidence and gone on to present at corporate parenting committee.

There was a SEND consultation and young people undertook a workshop regarding ECHPS – see feedback in the last section. Young people and practitioners benefited greatly from this. This has also led to our care leavers going into schools to facilitate conversations with students and film this. We have some incredible talented young people who are aspiring photographers and film makers and instead of hiring professionals in to capture events we have been employing our care leavers.

Young people write a staff newsletter to update the social work services about what SpeakerBox have been up to. Within this there is a section in tips for social workers and advice from young people about what has worked well and not so well for them. They also share poetry and lyrics. There is an “Ask A” column where social workers can write to a care leaver for advice on a matter.

Learningfest
We have a quarterly event which has a different theme each time. Young people have led sessions around writing for and about children and young people and been involved in co-facilitating training around care planning and permanence. Foster carer recruitment and training – Young people directly and films they make are involved in foster carer recruitment and training.

Creative Collective
We’ve run a fortnightly session with a singer/songwriter called creative collective where young people come together to sing and create music. It’s been a great way for young people to get to know each other and learn a new skill

Podcasting: We have collaborated with Camden Roundhouse and young people have learnt all about Podcasting. Southwark Council have pledged to fund the podcasting equipment and young people are looking forward to sharing their views.

Fundraising: Young people are raising money, ideally for a trip to Disneyland Paris. They have attended screen printing workshops and have designed and printed their own t-shirts, we have been selling them via a donation to make money and young people have raised close to £2500.supports.

Celebrating:
SpeakerBox love celebrating and coming together! The care and permanence service has made this possible through funding events such as our Summer Cook Out, Yearly Big Celebration and our Winter Ball. We finished off the year with a chef gifting her time to come and cook and incredible meal for SpeakerBox members. This really helped them feel valued and part of a community at a time of year which is often quite tricky.

Residential
We took a group of young people away on our first residential in many years in Summer 2024. The theme of the residential was around conflict management and over the space of 4 days young people engaged in sessions around how they experienced conflict and how they could effectively navigate it. A very talented aspiring film maker who is one of our care leaver has made a film of their experiences across the week.

Supporting Information:

SEN consultation feedback from young people:
“At the beginning of the consultation, I felt intimidated by all the adults there because I have social anxiety and I am shy. As I got to know them I opened up more and I found it inspirational. The lady that spoke to me was very funny and made me feel comfortable sharing my experiences. She never judged me. The department listened and took what we said into consideration. I could see them trying their best to help us in every way they can”

“After the session, I felt I got a lot off my shoulder and felt that the department would use my opinions to help us in the future”.

I think other departments should do this to help young people in care. I think if young people and departments work together young people will get the help they need and feel more comfortable sharing their view and vision of the care system. I appreciate the time and effort the SEND department put into coming to see all the young people including myself”.

Quotes from YP – “Speakerbox for me brings me to be a part of something bigger to make a difference, but to also have fun, experience and experiment” – (YP 21). “SpeakerBox has made a great impact on my life and shaped a lot of how I think about things nowadays. SpeakerBox really has an amazing community which continues to grow throughout all of the activities which I take part in and really appreciate. I love coming to SpeakerBox and having a great community around me” – (YP 16)

Home:

Young people in SpeakerBox voted to focus on the theme ‘Home’ this year. Their intention was to help social work staff, managers and foster carers understand how they could best support and care for young people. We engaged the 5-12 year old group in a collaboration with The Roundhouse with a DJ and music producer. Young people wrote lyrics and recorded a track about Home. We had a second group of 13+ young people who also did the same. It was a powerful representation of their views. The 13+ age group also made a film with ‘The Mouth that Roars’ to highlight how foster carers can think differently about young people and help young people feel like they are ‘home’ by being included within the foster family and ways carers can hold them in mind. The film will be used as a training resource for foster carers and social workers. Later in the year young people will be recording an album together with the same DJ and producer.

We engaged the younger cohort with the theme of ‘We Run the World’ to get their views on how they want to be cared for and what they would want to be different in life. We worked alongside a cartoonist who created a comic strip with our children and their super powers. We printed the comic strip and they absolutely loved seeing themselves in what looked like something you’d buy in a comic book shop. Some of their comments about what they wanted to be different in the world/their life were “I would want to get rid of false hope and despair (YP aged 8), “I would want to get rid of lying” (YP aged 9), “I would want to get rid of fighting” (YP aged 6). We hope that by engaging the younger cohort in these activities we will hear their voices and also encourage them to be an active part of SpeakerBox in the future.

Practice Spotlight Navigation Panel:

Does your submission information need updating?

Each submission included within the Practice Spotlight Digital Area has been approved by the relevant local authority DCS and Practice Leader prior to inclusion, However, if you spot something in your submission that needs updating such as a change in key contact or a supplementary resource of video that you’d like included then please reach out to LIIA colleagues below;

Project Administrator: Mei Ho (LIIA)

Mei.ho@londoncouncils.gov.uk

Programme Administrator: Nafisa Abdiresak (LIIA)

nafisa.abdiresak@londoncouncils.gov.uk